Job Description

INSIDE SALES ASSOCIATE - RELIABILITY

Come join the largest supplier of automation and reliability solutions in our region. Discover what we can offer you and be the voice that cultivates innovative ideas To Help Industry Thrive in Eastern Canada.

SOUNDS EXCITING? JOIN US

As an Inside Sales Associate, you will play a key role in supporting sales activities and building strong customer relationships. Working closely with outside sales representatives, internal teams, and business partners, you will help deliver solutions that meet our customers’ needs while ensuring an exceptional customer experience. Through your proactive approach and commitment to service excellence, you will directly contribute to the growth of the company and the success of our customers.

WHAT YOU BRING TO THE TABLE

• Build lasting relationships with customers by providing prompt, professional, and personalized service.
• Support sales activities by preparing quotations, processing orders, and following up on customer requests.
• Collaborate with outside sales representatives, internal teams, and partners to deliver the best solutions for our customers.
• Contribute to business growth by identifying sales opportunities and ensuring an outstanding customer experience.

ESSENTIAL SKILLS AND QUALIFICATIONS TO BE SUCCESSFUL

• College diploma (DEC) in a relevant field; education in a technical discipline is considered an asset.
• Experience in customer service, sales support, or a sales environment.
• Strong communication skills and the ability to build trusted relationships with customers.
• Excellent organizational skills and the ability to manage multiple priorities.
• Team-oriented mindset with the ability to collaborate effectively with various stakeholders.
• Proficiency with standard computer applications; experience with ERP and CRM systems is considered an asset.
• Curiosity, initiative, and a willingness to learn in a technical environment.
• Customer-focused with a desire to contribute to the company’s growth.
• Strong verbal and written communication skills in French.
• Strong verbal and written communication skills in English would be considered an asset.

WORK LOCATION: Kirkland, QC

ABOUT US

Laurentide’s purpose is To Help Industry Thrive in Eastern Canada. More than words, our values compel us to think differently, to act with integrity and to shape our future according to them. It is through Customer Centricity, Collaboration, People Matter, Hunger & Passion, Health, Safety & Environment and lastly Trust & Reliability that we: Empower People. Advance Industry.

#LI-Hybrid

In accordance with Bill 96, this job requires English proficiency to serve clients in Atlantic Canada and interact with US suppliers, ensuring effective communication and operational efficiency.