Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints.
Zolve is the world's first cross border neo-bank which helps migrants get access to credit in the new country based on their home country credit score. Zolve’s cross-border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurances, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country.
As we continue to grow into multiple geographies, product lines and customer segments, we are seeking a dynamic individualto join us and support our journey.
Role: Inside Sales Associate– Credit Card Growth
Location: Bengaluru ( Remote)
Shift Timings : US Shifts/ Rotational
Employment Type: Full-Time
We are seeking a performance-driven Inside-Sales Associate to convert and activate Zolve Credit Card users across Indian outbound and US-resident student/professional segments. You will own the funnel from lead engagement to first transaction, ensuring clarity, trust, and a smooth onboarding experience.
RESPONSIBILITIES
Call and follow up with leads daily through CRM.
Assess customer profile and update CRM with accurate status.
Maintain strong connection and first-contact quality.
Target: ≥70% connection rate | 100% CRM accuracy.
Explain card benefits and process clearly.
Assist prospects via call/WhatsApp to complete applications.
Address doubts on eligibility, KYC, and usage.
Target: ≥40% application completion.
Guide users through activation and Apple/Google Pay setup.
Encourage first purchase using rewards/benefits.
Target: ≥30% complete first transaction within 10 days.
Maintain clean, real-time CRM data.
Submit daily and weekly conversion reports.
Follow communication standards; avoid high-pressure tactics.
Participate in QA audits.
Target: 0 violations | ≥90% QA score.
Share insights on objections and funnel gaps.
Contribute to script/process improvements.
QUALIFICATIONS
1–6 years of telesales or financial-product sales.
Strong outbound calling background.
Strong English communication (neutral accent).
Persuasion, objection handling, and high call stamina.
CRM proficiency & disciplined documentation.
Target and results-driven mindset.
Credit card sales experience.
Understanding of US student/professional life.
WhatsApp-based sales experience.
KYC/AML basics.
Empathetic, trustworthy, ethical, and persistent.
Coachable with high ownership.
Zolve's mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
A Bank Account you can create from anywhere in the world in under five minutes
A high-limit Credit Card that helps build a healthy credit score
Easy, lightning-fast, cross-border money transfers with the best rates in the market
Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.
