Location: Indore,Madhya Pradesh,India
Key Responsibilities:
● Counseling around 100 customers over the phone every day who have downloaded MediBuddy
● Following up with them and converting them into leads
● Influencing consumer choice and preference of service by following a prepared script to give
relevant specialty information
● Maintaining procedures, processes, and quality on all the calls
● Expedite the resolution of customer problems and complaints to maximize satisfaction
● Achieve sales targets and talk time targets
Key Requirements:
● 6 months - 3 years of Inside Sales/Tele Sales/Outbound Sales/Customer support (Voice)
experience
● Education Qualification - Any graduation
● Good communication skills and proficiency in English and Hindi
● Good interpersonal and negotiation skills
● Highly motivated and target driven with a proven track record in sales
● An excellent Team player
● Relationship management skills and openness to feedback
● Knowledge of MS office
We are MediBuddy - India’s Largest & Most Trusted Digital Healthcare Company for inpatient, outpatient, wellness & fitness needs, with a network of 90,000+ doctors, 7,000+ hospitals & clinics, 4000+ diagnostic centres covering over 95% of all pin codes in India.
We are leaders in the use of innovative technology to allow zero-friction access to healthcare to our members, which also promises an end-to-end cashless experience to users based on their needs and coverage.
With diverse offerings for all stakeholders of the healthcare industry, MediBuddy makes discovering, accessing, utilizing, and monitoring healthcare seamless, real-time, and virtually paperless.
