Job Description

Inside SalesAdvisor B2C

AbouttheUXDesignInstitute

UX Design Institute is the global leader in online UX education and certification. We help individuals

and teams throughout the world become better UX professionals. We are a rapidly-expanding

organisation and were looking for ambitious people to help us achieve our next stage of growth.

Whatyoulldo

Weare looking for an experienced B2C Inside Sales Advisor to join our team. Working in the North

Americanmarket, you will play a pivotal role in promoting and selling our comprehensive range of

courses. Your primary responsibility will be to engage with prospective students, providing them

with valuable insights into the world of UX design and guiding them towards the courses that best

align with their career goals.

You will have, a passion for sales, excellent communication skills and the ability to articulate the

value of our educational offerings to a diverse audience.

Your responsibilities:

Developstrong relationships through phone, email, and professional networking.

Usingaconsultative sales technique, guide prospective students through the

decision-making process and address any concerns or objections they may have.

Evaluate potential clients and nurture them through the full sales process using an

informed, consultative approach.

Collaborate closely with the marketing team to stay informed about the latest promotions,

campaigns, and industry trends to enhance sales strategies.

Maintain a pipeline with accurate and up-to-date interactions with leads (potential

students) in the customer relationship management CRMsystem.

Meetandexceedindividual and team sales targets, contributing to the overall success and

growth of the B2C sales team and the organisation

Collaborate with cross-functional teams, including Product and Student Success, to ensure

a seamless experience for students. Providing feedback to the product team

Aboutyou:

Minimumof5years of demonstrable sales experience within a fast-paced inside sales

environment.

Youre a high performer who is target-driven and motivated.

Excellent presentation skills; you will need to be comfortable with building relationships

remotely.

Strongreporting skills with a proven track record in a target-driven environment with

specific KPIs.

Youhavedemonstrated success through a consultative sales approach.

Youre able to work autonomously.

Serious about the role, but not so serious about yourself

Desirable:

Knowledgeand experience working with the Education Technology industry.

Goodworking knowledge of software development process sectors.

Understanding of user experience design.

Employee benefits:

Attractive remuneration package Base + Commission)

Fully remote role

Flexible working schedule

18daysofannual leave, plus additional time off at Christmas

Wewillprovide a laptop and other tools necessary for the job

*Note this role requires working in the North American timezone.