The role of the Inside Sales Advisor is to educate, inspire and skillfully guide Tesla’s potential customers through the vehicle purchase and configuration process.
Inside Sales Advisors have the incredible opportunity to advise potential Tesla customers, while honing their abilities in lead qualification.
We expect members of this team to become experts in our products and the direct-from-manufacturer sales model that has made Tesla an innovator in the automotive industry.
The ideal candidate will possess exceptional interpersonal communication skills, unshakeable moral fortitude, and a strong awareness of professional behavior when supporting customers.
Responsibilities
- Communicate with current and prospective customers via chat, email and SMS to nurture and prepare them for a vehicle purchase.
- Receive inbound leads to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience.
- Use a consultative approach to influence customer purchase while also aiding buy in to the mission, business model, and Tesla brand.
- Develop and maintain a sales pipeline achieving both personal and group monthly metrics in conjunction with the field Sales teams.
- Provide feedback and recommendations based on direct experiences with potential customers.
- Maintain customer relationships from the initial interaction up until delivery day.
Requirements:
- At least 2 years of Sales or Customer Service experience
- Evidence of exceptional ability
- Strong relationship management skills and the ability to explain complex technical concepts
- Proven track record to meet or exceed targets and goals
- Positive and energetic phone skills, excellent listening skills, strong writing skills, grammatical genius
- Proficient with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications)
- Valid Driver’s License
Tesla is accelerating the world’s transition to sustainable abundance. To achieve our mission, we're building a world powered by solar, enabled by battery storage and transported by electric vehicles.
We’re committed to hiring and developing top talent from around the world for any given discipline. Headquartered in Texas, we operate six huge, vertically integrated factories across three continents. With over 100,000 employees, our teams take a first-principles approach to designing, building, selling and servicing our products in-house.
Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems—and we wouldn’t succeed without our shared passion for making the world a better place.
