Job Description

Epic Piping has an exciting opportunity available for an Inside Sales Account Manager to be an integral part of our Distribution team. Epic takes pride in our quality of work and has a goal of building our workforce with the most talented employees. You’ll have an opportunity to work on a wide range of projects on a national and global scale.

WHAT YOU’LL DO:

Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers. 

ESSENTIAL FUNCTIONS

• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
• Resolve customer complaints regarding sales and service.
• Determine price schedules and discount rates.
• Review operational records and reports to project sales and determine profitability.
• Monitor customer preferences to determine focus of sales efforts.
• Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
• Direct, coordinate, and review activities in sales, service accounting and recordkeeping, and in receiving and shipping operations.

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.

• Loyal - The trait of feeling a duty to the employer.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Reliability - The trait of being dependable and trustworthy.
• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
• Responsible - Ability to be held accountable or answerable for one’s conduct.

• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES

Education: Bachelor’s Degree in Business: Preferred

Experience: 2-5 years of industry or sales experience

Computer Skills: Microsoft Office (Word, Excel, Outlook, etc.)