Job Description

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.

Our Culture

At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

This is a hybrid position with in-office presence 3 days a week (currently Tuesday-Thursday) at our downtown Chicago office.

As an Inside Sales Representative at Rewards Network, you will be at the forefront of driving revenue growth and expanding our network of restaurant partners nationwide. This high-impact role is designed for ambitious, results-driven sales professionals who thrive in a competitive environment and are motivated by performance, relationship-building, and career advancement.

Using a consultative sales approach, you will engage restaurant owners and decision-makers, uncover business needs, and position Rewards Network’s solutions as a powerful driver of guest traffic and revenue. You will own the full sales cycle, from prospecting and pitching to closing deals and supporting long-term client success, while consistently exceeding performance goals.

If you are energized by winning new business, building meaningful partnerships, and being rewarded for your drive and achievements, this is an opportunity to grow your career with a market-leading organization.

What you’ll bring to the table: (Responsibilities)

• Generate new business opportunities by conducting outbound prospecting activities through phone, email, and other communication channels.
• Identify qualified restaurant prospects by researching market opportunities and evaluating business fit with company programs and services.
• Present program features, partnership benefits, and value propositions to prospective clients in a clear and persuasive manner.
• Manage a sales pipeline by documenting prospect interactions, tracking activities, and maintaining accurate customer records within company systems.
• Negotiate partnership terms and secure signed agreements that align with company objectives and client needs.
• Build relationships with prospective restaurant owners and decision-makers to establish trust and drive long-term business partnerships.
• Achieve or exceed individual sales goals, performance metrics, and activity expectations established by leadership.
• Collaborate with internal departments including onboarding, account management, and marketing teams to ensure a seamless client transition and positive customer experience.
• Analyze prospect feedback, market conditions, and competitive activity to identify opportunities for process improvements and sales growth.
• Participate in ongoing sales training, coaching, and team meetings to strengthen product knowledge, communication skills, and sales effectiveness.

Do you have the right mix of ingredients?: (Requirements)

• Strong verbal and written communication skills with the ability to engage and influence business decision-makers.
• Demonstrated sales, prospecting, negotiation, and closing skills in a fast-paced environment.
• Ability to build rapport quickly and maintain professional relationships with prospective clients.
• Proficiency with customer relationship management (CRM) systems and standard business software applications.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
• Ability to analyze customer needs and recommend appropriate solutions based on business objectives.
• Self-motivated with the ability to work independently while contributing to team goals.
• Resilience and adaptability in handling objections, rejection, and changing business priorities.
• Strong attention to detail and accuracy in maintaining customer records and sales documentation.
• Knowledge of sales performance metrics, pipeline management, and goal attainment strategies.
• High school diploma or equivalent
• 2 years of sales experience

Education, Certifications and Experience: (Preferred)

• Bachelor’s degree

What you’ll love about us:

• This is a full-time, non-exempt position; the base compensation for this opening is expected to be $29.80-$33.65 per hour ($62,500 to $70,000 annualized), based on candidate experience, skills, and other factors; this position will be eligible for a variable target of $24,000 annualized.
• Competitive Paid Time Off and company holidays
• Generous dining reimbursement when you dine with our restaurant clients
• 401(k) plan with a company match
• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
• Partnership with Rx n Go, offering certain prescriptions for free
• Dental plan options and a vision plan
• Flexible Spending Accounts and a pre-tax commuter benefit program
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Short Term and Long Term disability
• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
• Employee Life Assistance Program
• Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.