Parts Sales
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.
Description
The Parts Sales Representative will be a self-starting individual that provide clients with outstanding customer service. This will include, but not limited to, identifying replacement and warranty parts, tracking, inventory control and shipping parts from our San Antonio, Texas office.
Essential Position Functions and Responsibilities:
*Works on a team with the Outside Salesman for the Parts Department to support multiple product lines represented by HTS Central Texas.
*Possesses a mechanical comprehension of HVAC systems needed to establish a solution for customer’s replacement parts and equipment needs.
*Establish and maintain good relationships with customers by meeting their expectations.
*Retain customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders.
*Fulfillment of sales orders, which includes, placing orders with manufactures, track shipping and complete invoicing for processed orders.
*Maintain warehouse and show room inventory accuracy.
*Stocks warehouse and Parts Department show room with parts and supplies.
*Inform customers on any updates and bulletins supplied by manufactures.
*Coordinate shipping and receiving of freight for Parts Department related supplies and equipment.
*Accomplishes warranty administration on parts for all manufactures.
*Executes freight claims for damaged goods.
*Heating, Ventilation, Air Conditioning, Construction or Parts Industry experience.
*Excellent initiative and interpersonal communication skills.
*Strong PC skills in Microsoft Windows 7 Professional and Outlook.
*Ability to operate warehouse machinery.
*Frequently lift up to 50lbs.
Your success is our success.
With 16 offices in Canada and the United States, full-service HVAC&R equipment distributor HTS has grown significantly since its 1992 founding. The reason? A single focus on creating success for all those involved with cooling and heating decisions – from selection, design and purchase, to installation and maintenance.
Architects, engineers, building owners, general contractors, mechanical contractors and facilities maintenance teams ─ as well as the leading manufacturers we represent ─ routinely turn to HTS for Real Solutions to issues ranging from energy efficiency and environmental issues to building economics and comfort for building occupants.
But more compelling, they turn to HTS because they know we understand their unique viewpoints, needs and concerns and are able to provide insight and manage projects in a way that both the project and the people involved achieve pre-established goals.
Our industry experience spans industrial, institutional, commercial and residential projects of all sizes throughout the US and Canada.
The HTS parts department provides our locations with unparalleled customer service and support for the dozens of manufacturers and hundreds of parts we proudly represent.
Our Departments (vary by location):
Custom Equipment Sales
Airside Products Group
Building Automation
FIT Building
Service
Parts
HTS Partners:
Choice Partners
