Job Description

NiSource (Columbia Gas/NIPSCO) is hiring a Mailing Equipment (Inserter) Machine Operator – supporting our high-volume Print & Mail Operations team. This role is an excellent opportunity for someone with equipment experience or mechanical aptitude who wants to build a long-term career as part of the utility industry - a stable, growing field that offers strong development potential. You’ll operate and troubleshoot Kern inserting equipment to prepare customer bills, notices, letters and other critical billing and safety documents for 6 different NiSource organizations. Success in this role means joining and contributing to a dynamic team focused on achieving same-day mailing SLA’s for 100,000+ mail pieces with high accuracy.

Essential Functions

• Learns and operates a Kern 3500 or 3600 electronic multi-station high-speed inserting machine and peripheral support equipment in a safe, efficient and productive manner;

• Accurately sets-up document cuts, alignment, machine sensors and double-detection controls, cameras, insert stations and envelopes according to coinciding state and job specifications;

• Effectively identifies causes of jams and/or down time and make operator-level adjustments when needed; request tech support as appropriate;

• Continually monitors equipment operation, print quality, product accuracy and output to ensure mail piece assembly meets internal and USPS set expectations;

• Maintains a minimum bill inserting production average rate of 10,000 pieces per hour with a maximum 1% fail rate;

• Learns and adheres to basic document process strategies:

• Internal job priorities;

• Coordinated tray tags and sort adherence;

• Quality focus through flag & divert procedures;

• Determine indicia and non-indicia mailings;

• Identify envelope and insert specifications;

• Inspects equipment throughout shift, keeping machine in good working order. Performs cleaning procedures, adhering to Lean 5S guidelines throughout work area.

• Covers breaks, lunches and additional shifts during vacations, sick time and production delays;

• Assists team with any task needed to assure same-day SLA’s are met.

Required Qualifications For Position

• High School Diploma Or equivalent.

• Ability to maintain safety, efficiency and productivity in a high-production environment.

• Ability to work both independently and collaboratively in a team environment.

• This position requires significant standing, walking and repetitive motion.

• This position requires carrying or lifting objects up to 50 lbs. and pushing or pulling up to 80 lbs.

• Ability to maintain accurate and legible records requiring basic math calculations.

• Motivated to participate in continuous improvement objective – including 2-Second Lean, individual growth and development, and personal accountability goals.

• Mechanical aptitude

• Basic PC knowledge

Preferred Additional Qualifications for Position

• Inserting operator experience

• Previous work experience in high-production environment

• Knowledge of USPS regulations and mail processing

Physical Demands

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.​

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

• E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish
• Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$40,800.00 - $57,100.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity

Posting Start Date:

2026-03-19

Posting End Date (if applicable):

2026-03-28

Please note that the job posting will close on the day before the posting end date.