& Summary:

SAP QM (Quality Management) professionals design, implement, and deploy SAP solutions for quality planning, inspection, and control across procurement, production, and sales processes. They ensure compliance with quality standards and integrate QM processes with other SAP modules for end-to-end quality assurance.

Responsibilities:

• Facilitate the implementation and support of SAP QM
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements
• Conduct workshops to gather business requirements for quality processes
• Map client business requirements, processes, and objectives; develop necessary product modifications to satisfy client needs
• Design, customize, configure, and test SAP QM modules (Quality Planning, Quality Inspection, Quality Notifications)
• Integrate QM with MM, PP, SD, and other relevant modules
• Identify gaps, issues, and propose workarounds or solutions
• Act as liaison with client for troubleshooting: investigate, analyze, and resolve software problems
• Handle changes or emergency transports as needed for high-priority issues
• Document functional designs, test cases, and results
• Proactively identify and propose business process and/or system enhancements
• Provide consulting services on both new implementations and existing support projects
• Act as a liaison between business functions and technical teams
• Provide ad-hoc training and user support as required
• Work independently and self-directed; may act as subject matter mentor to junior team members

Mandatory Skill Sets:

• Minimum of 5 years of experience in full-cycle implementation and support projects in SAP QM
• Strong experience in designing and configuring QM modules (Inspection Plans, Quality Certificates, Notifications)
• Ability to multitask and manage multiple deliverables and projects simultaneously
• Experience in integration with MM, PP, and SD modules
• Understanding of quality standards and compliance processes
• Ability to work in a team environment and effectively interact with others
• Must be results-oriented and demonstrate a “can-do” attitude – adaptability, flexibility, and resourcefulness

Preferred Skill Sets:

• Full-cycle SAP QM implementation experience
• Knowledge of SAP S/4HANA QM functionalities
• Experience with batch management and quality certificates
• Familiarity with industry-specific quality processes

Years of Experience Required:

• 7–10+ years

Education Qualification:

• BE/BTech/MBA/MCA