
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Senior Associate
& Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.
& Summary:We are looking for aseasonedSalesforce Sales Cloud & Integration
Level:Senior Associate
Location:Gurgaon
LOS:Advisory
Competency:GCC
Skill:Salesforce Sales Cloud & Integration
Job Position Title:
Business Application Consulting - Salesforce User Experience -Senior Associate- CS - G
Responsibilities:
Design, configure, and implement Salesforce Sales Cloud solutions.
Gather and analyze business requirements and translate them into technical solutions.
Customize Salesforce using:
Flows
Validation Rules
Approval Processes
Reports & Dashboards
Custom Objects & Fields
Implement Lead Management, Opportunity Management, Account & Contact Management processes.
Support Sales Cloud enhancements, data migration, and deployment activities.
Maintain data quality, security, profiles, permission sets, and sharing rules.
Mandatory skill sets:
Design and develop integrations between Salesforce and external systems.
Work with:
REST APIs
SOAP APIs
Platform Events
Apex Web Services
Webhooks
Implement middleware solutions using MuleSoft, Boomi, Informatica, Dell Boomi, or similar integration platforms.
Troubleshoot integration failures, performance issues, and data synchronization challenges.
Develop and maintain integration documentation and technical specifications
Preferred skill sets:
Apex
SOQL/SOSL
Lightning Experience
Lightning Web Components (LWC)
Flow Builder
Salesforce Security Model
Years of experience required:
4to6Years
Education qualification:
BE/B.TechMBAMCA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology, Master of Business AdministrationDegrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Salesforce Lightning Web Components
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creating Mock-Ups, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, Human-Centered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism, Product Design {+ 17 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
May 5, 2026

At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
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