
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Senior Associate
& Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
& Summary:PwC India is seeking a skilled LLM Observability & Performance Test Engineer to monitor, troubleshoot, and optimize AI-powered applications. This role is crucial for ensuring our large language model systems are performant, reliable, and
cost-effective in real-world scenarios by combining robust performance engineering practices with specialized LLM observability techniques
Responsibilities:
Design and Execute Performance Tests: Develop and implement comprehensive test plans and scripts to evaluate the performance, scalability, and stability of LLM applications under various loads.Implement LLM Observability: Instrument LLM applications to capture rich telemetry data, including prompts, responses, token usage, latency, and error information, using specialized tools and frameworks like Datadog,LangChain, orOpenTelemetryMonitor and Analyze Metrics: Track key performance indicators (KPIs) such as response time, throughput, cost per query, accuracy, and resource utilization using real-time dashboards and monitoringsystems.Identifyand Mitigate Bottlenecks: Analyze performance test results and production data to pinpoint performance bottlenecks, errors, and potential issues (e.g., high latency in RAG pipelines) and collaborate with development teamsonoptimization.ConductAutomated Evaluations: Implement automated quality checks and evaluations (e.g., hallucination detection, toxicity classifiers, relevance scoring) to continuously assess model outputquality.TroubleshootProduction Issues: Utilize tracing and logging data to quickly diagnose the root cause of issues in complex LLM workflows and agenticapplications.EnsureSecurity and Compliance: Monitor model behavior for potential security risks, such as prompt injections or sensitive data leaks, and ensure compliance with data protectionregulations.OptimizeCosts: Track and manage token usage and computational resource consumption to ensure cost-effectiveness and alert teams to potential budgetoverruns.Collaborateand Report: Work closely with data scientists, ML engineers, and QA teams to provide actionable insights and recommendations for model fine-tuning and system architecture improvements.
Mandatory skill sets:
Seeking a skilled LLM Observability & Performance Test Engineer to monitor, troubleshoot, and optimize AI-powered applications. This role is crucial for ensuring our large language model systems are performant, reliable, andcost-effective in real-world scenarios by combining robust performance engineering practices with specialized LLM observability techniques.
Strong knowledge of performance testing methodologies and load testing tools such as JMeter, LoadRunner, orGatling.Familiaritywith the unique challenges of LLMs, including non-determinism, hallucinations, and promptsensitivity.Experiencewith LLM observability platforms and tools (e.g., Datadog LLM Observability,ArizeAI,Langfuse) is highlydesirable.Proficiencyin programming/scripting languages (e.g., Python, Java).Excellent analytical problem-solving, and communication skills.
Preferred skill sets:
•Relevant certifications in LLM Observability & Performance Test Engineerare a plus
•AppDynamics,DataDogis an added advantage
Years of experience required:
3+ to 7 years
Education qualification:
B.E. /B.Tech MCA/M.EM.TECH MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering, Master of EngineeringDegrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Troubleshooting
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
July 2, 2026

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