Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

& Summary

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.

As a customer consulting generalist at PwC, you will join other individuals who possess a broad range of skills and experience in customer consulting. You will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction. * Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about usAt PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

& Summary

A career withinCustomer consultingServices will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences.

*Responsibilities:

• Lead the end-to-end design process including ideation, conceptualization, execution, and delivery of high-impact visual assets aligned with business objectives.

• Develop creative concepts for branding, advertising campaigns, digital platforms, print media, and corporate communications.

• Collaborate closely with marketing, product, and communications teams to translate briefs into innovative designs.

• Maintain brand consistency while pushing creative boundaries to elevate the visual identity of the company and its products.

• Mentor and provide guidance to junior designers, fostering a collaborative and high-performing creative environment.

• Manage multiple projects concurrently while meeting deadlines and maintaining the highest standards of quality.

• Stay updated with design trends, tools, and industry developments to continually bring fresh ideas and best practices.

*Mandatory skill sets

• Minimum 8 years of professional experience in graphic design, preferably within a fast-paced agency or corporate environment.

• Expertise in industry-standard design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, etc.

• Strong portfoliodemonstratinga range of design styles, creative problem solving, and successful project delivery.

• Deep understanding of branding principles, typography, color theory, and digital design best practices.

• Excellent communication skills with the ability to articulate design decisions clearly and collaborate effectively with cross-functional teams.

• Experience mentoring junior designers and leading creative projects.

• Ability to work under pressure, manage priorities, and deliver projects on time without compromising quality.

• Knowledge of UI/UX design principles would be an advantage.

*Preferred skill sets

Figma, Adobe Creative Suite, and prototyping tools

Years of experience required

Bachelor’sEngineeringdegree,Graphic Design, Visual Arts, or a related field.

7+years

Location :,Bangalore

EmploymentType :Full Time, Permanent

*Education Qualification

B.E/MBA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Graphic Design

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Model Development, Business Transformation, Channel Partner Management, Communication, Creativity, Customer Analysis, Customer Engagement, Customer Experience (CX) Strategy, Customer Insight, Customer Relationship Management, Customer Retention, Customer Service, Customer Strategy, Customer Success, Customer Transformation, E-Commerce, Embracing Change, Emotional Regulation {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

June 2, 2026