Bosch

IN_RBAI_Senior Engineer/Asst. Manager_Complaint Management_IN

Bosch  •  Bengaluru, IN (Onsite)  •  2 months ago
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Job Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies with a combined strength of over 31,500 associates which includes around 15,650 research and development associates.

Bosch Automotive Electronics India Pvt. Ltd. (RBAI) is a 100% subsidiary of Robert Bosch GmbH . Established in 2009, in Naganathapura - Bengaluru, RBAI is primarily focused in manufacturing electronic products for the automotive sector. RBAI has consistently added an average of one product every year resulting in a wide range of products comprising – Engine Control Units (ECU) for both 4W and 2W, Body Control Modules (BCM), ECUs for ABS, DC-DC Converters, iTraMS (Intelligent communication control unit) to name a few. RBAI also produces products for eMobility like MCU (Motor control Unit), C-Box (Communication Box), VCUs (Vehicle Control Unit), Central gateway modules and is geared up for other futuristic products. RBAI with its diverse portfolio, not only caters to local markets, but also exports products to all major global customers. The Naganathapura Plant (NhP1) is seen as a benchmark in Operational Excellence in AE and Bosch India , using an integrated approach of Bosch Production System (BPS) and I4.0. With a young and agile team, RBAI’s mission statement ‘Be RBAI’ (Be Reliable Benchmark Agile Innovative) is a testament to our commitment in providing best in class products and services for its customers.

  • Responsible for quality assurance of purchased raw materials of mechanical parts i.e. die casting parts / Sheet Metal and its production process.
  • Identify, Plan and driving the quality improvement projects to address the chronic and critical quality issues of raw materials based on the inputs from the stakeholders
  • Plan, execute, oversee the inspection of raw materials to verify conformance with specifications and deliverables.
  • Investigate product complaints, identify root cause, and reported quality issues within the CFT team (e.g. internal, supplier, customer, and warranty) and instigate permanent corrective actions.
  • Act as a key contact for Global & Regional vendors and purchasing functions by coordinating for Vendor management processes and Supplier Quality strategy initiatives to improve the quality levels of purchased parts.
  • Enabling safe launch inspection process for new parts for incident free launches.
  • Documentation of defect analysis with 8D report on TRC and MRC for closure.
  • Use problem logs to identify and report the recurring issues to ensure the closure accordance to the company guidelines.
  • Monitoring the KPIs related to complaint management, inspection, and define measures to achieve the KPIs.
  • Active Participation in the Process FMEA’s, Process audit and Supplier Assessment.
  • Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
  • Work with internal & external stakeholders to resolve and prevent the quality issues.

Qualifications

B.E in Engineering in Mechanical / Automotive / Mechatronics or relevant

Additional Information

  • Experience in manufacturing process of mechanical parts – Aluminum Die casting (ADC), Stamped drawn parts (SDP), Injection molding, Dies & Tools.
  • Good knowledge and experience in Problem solving tools (8D, A3PSS, Shainin etc..).
  • Demonstrated knowledge of implementing best practices on defect management processes and ability to drive quality initiatives within the supply chain.
  • Strong problem-solving and decision-making abilities, with a focus on driving results.
  • Knowledge and hands on experience on SAP, QMS, PPAP and IATF
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to manage multiple tasks, priorities, and projects simultaneously in a fast-paced environment
  • Assertiveness & responding with Logical thinking & Analytical thinking
Bosch

About Bosch

The Bosch Group is a leading global supplier of technology and services. It employs roughly 417,900 associates worldwide (as of December 31, 2024). According to preliminary figures, the company generated sales of 90.5 billion euros in 2024. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 86,900 associates in research and development, of which nearly 48,000 are software engineers.

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Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Gerlingen-Schillerhöhe, DE
Year Founded
Unknown
Website
bosch.com
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