Job Description

We are working closely alongside a Local Authority in Islington to assist with the appointment of an Inquiries and Decisions Officers, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £22.51 - £30.09 per hour

The Inquiries & Decisions Officer will play a key frontline role within the Housing Needs and Strategy service, responsible for carrying out homelessness assessments, enquiries, and statutory decision-making for single people and families.

Responsibilities

• Assess homelessness applications and make statutory enquiries and main duty decisions in line with relevant legislation
• Clear existing homelessness decision backlogs and manage complex cases involving single people and families
• Promote the principles of the Homelessness Reduction Act 2017 and homelessness prevention
• Deliver a responsive, empathetic, and trauma-informed service to vulnerable residents
• Participate in case conferences with internal services including Adult Social Care, Childrens Services, MARAC, health services, and other partners
• Support initiatives for complex and vulnerable groups, including rough sleepers, refugees/asylum seekers, victims of domestic abuse, care leavers, and LGBTQ+ individuals
• Ensure safeguarding responsibilities for children and vulnerable adults are met at all times

Essentials

• Experience working with vulnerable members of the public in a housing, health, or social care setting
• Experience conducting homelessness assessments and making decisions in line with legislation and guidance
• Strong knowledge of homelessness legislation, including the Housing Act, Homelessness Reduction Act, Code of Guidance, and Domestic Abuse Act
• Ability to work empathetically and in a trauma-informed manner
• Excellent written communication skills, including drafting decision letters and reports

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an Enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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