Job Description

About the role

Mater is seeking a detail-oriented and customer-focused Inpatient Billing Officer to join our Revenue team at the Mater Hospital, South Brisbane in a permanent full-time capacity, 38 hours per week.

This is an exciting opportunity to contribute to the financial operations that support the delivery of exceptional healthcare. Working within a collaborative and supportive team, you'll play a key role in ensuring the accurate capture, reconciliation and processing of inpatient billing information, helping to maintain revenue integrity and support positive patient outcomes.

Salary range: $46.96 - $51.73 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

As an Inpatient Billing Officer, you will support the accurate and timely processing of inpatient billing activities while building strong relationships across Mater's clinical and operational teams.

In this role, you will:

• Coordinate and review documentation to ensure all chargeable services and items are accurately captured
• Enter CMBS item numbers and prosthesis information into Mater's patient administration systems
• Investigate and resolve missing or incomplete billing information
• Liaise with practice managers, clinicians and internal stakeholders to obtain and verify billing data
• Perform regular reconciliations to ensure billing accuracy and completeness
• Generate and review utilisation and billing reports
• Collaborate with billing and supply teams to support efficient revenue processes
• Maintain accurate records while ensuring confidentiality and compliance requirements are met
• Contribute to continuous improvement initiatives within the Revenue team

About you

You are an organised and detail-focused administration professional with strong communication skills and a passion for accuracy. You enjoy working collaboratively, managing competing priorities and delivering excellent service to both internal and external stakeholders.

To be successful in this role, you will have:

• Experience in healthcare billing, revenue services, accounts administration or a similar administrative environment
• Knowledge of CMBS item numbers, prosthesis billing or health fund billing processes (highly regarded)
• Strong data entry skills with a high level of accuracy and attention to detail
• Excellent communication and interpersonal skills
• The ability to manage sensitive financial information professionally and confidentially
• Strong organisational skills and the ability to meet deadlines in a fast-paced environment
• Experience working collaboratively within a team and across multiple stakeholder groups
• A proactive approach to problem-solving and process improvement
• Intermediate computer skills and experience working with administrative systems
  

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater #GETBETTERWITHMATER

Applications close Thursday 30th July 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.