
Southern NH Medical Centers strives to keep patients on a continuous track to discharge and receive the continuity of care that our patients and their families need. Our Patient and Family Services Department is the driving force to assure communication, respect, and safety follows our patients throughout the admission phase, all the way through the discharge process. This department includes a dedicated team of Case Managers, Social Workers, and Interpreters that ensure that all care is equal, and our patient's dignity is maintained above all else.
The Acute Care Case Manager evaluates the patient’s health status and the patient/family/significant other’s care capabilities to facilitate the discharge planning process. The case manager develops a multidisciplinary, culturally appropriate, age-specific discharge plan. They also complete clinical reviews utilizing Internal criteria for the appropriate level of care and insurance coverage.

Southern New Hampshire Health is a nonprofit health system, including Southern New Hampshire Medical Center, a DNV-accredited 188-bed acute care facility located in the heart of downtown Nashua; Foundation Medical Partners, southern New Hampshire’s largest team of primary and specialty care providers, including 70+ practices; and five walk-in Immediate Care locations offering care 7 days a week in southern New Hampshire and northern Massachusetts.