Job Description

Innovation Strategist

We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean.

Here are just some of the ways Hope Network invests in you for all that you do:

• Competitive compensation based on experience and qualifications
• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you’ll be doing

Identify Opportunities

• Research emerging trends in healthcare and social determinants of health, and scout external partnerships, technologies, and innovations to identify new growth opportunities.

Design & Testing Methodologies

• Apply design and testing methodologies by service design and human-centered design methodologies to shape new programs, partnerships, and business models around real user and stakeholder needs.
• Design and run proof-of-concepts and structured experiments with partners and cross- functional teams to generate the evidence and learnings needed to evaluate new initiatives.
• Conduct feasibility studies, market analysis, and risk/benefit assessments to guide decision-making.
• Shape and adapt the innovation process as the function matures, refining tools, stage criteria, and workflows to fit Hope Network's structure and ways of working.

Execution

• Facilitate brainstorming workshops, design sprints, and problem-solving sessions to foster creativity and collective ownership.
• Translate ideas into actionable project plans, ensuring initiatives move from concept to pilot to implementation.
• Track progress against key milestones, monitor outcomes, and recommend course corrections when needed.

Work Schedule

Onsite Preferred: Monday- Friday, 8:00AM-5:00PM

Optional: Hybrid flexibility

Qualifications & Experience

• Proven success leading cross-functional initiatives and partnering with diverse teams to deliver strategic outcomes and organizational impact.
• Experience applying innovation, change management, and human-centered design methodologies to identify opportunities, solve complex challenges, and drive meaningful improvements.
• Knowledge of healthcare, behavioral health, human services, or related industries, with experience in market research, strategic planning, business case development, and financial analysis.
• Strong analytical, critical thinking, and systems thinking skills with the ability to interpret data, uncover insights, and translate findings into actionable strategies.
• Experience using project management tools such as Smartsheet, Asana, Microsoft Project, or similar platforms to manage initiatives, timelines, and deliverables.
• Exceptional communication, facilitation, and presentation skills with the ability to influence stakeholders, engage executive audiences, and lead workshops, planning sessions, and strategic discussions.
• Strong project management skills with the ability to manage competing priorities, navigate ambiguity, and lead initiatives from strategy development through execution.
• Collaborative and adaptable leader who builds trusted relationships, embraces innovation, and drives change by turning ideas into sustainable solutions.

Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.