Brown Brothers Harriman

Innovation Product Specialist

Brown Brothers Harriman  •  $100k - $150k/yr  •  Boston, MA (Onsite)  •  2 hours ago
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Job Description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

About the Team

Our mission is to reinvent how financial services firms build, govern, and run data integrations and transformations. Today, that work is fragmented across teams, tools, and handoffs—slow to deliver, expensive to maintain, and painful to change. We’re collapsing it into a single AI-native platform that empowers business users to self-serve (without writing a ticket) while giving engineering teams the governance, security, and auditability they require. We’re growing our founding team now—high ownership, high velocity, and real customer impact.

About the Role

We are seeking a Product Specialist to accelerate the delivery, quality, and adoption of a GenAI-native platform for the financial services industry. This is a hands-on, high-ownership opportunity where you’ll help bring a 0-to-1 product vision to life—turning new capabilities into real workflows that teams can trust and adopt. You’ll work day-to-day with product management, engineering, data, and customer teams to turn prioritized use cases into clear requirements, shippable increments, and production-ready capabilities—balancing speed, trust, and operational rigor.

On our team, you will be responsible for:

Product & Feature Execution

  • Own and govern a prioritized feature portfolio—making tradeoffs explicit and keeping delivery focused
  • Translate problem statements into crisp requirements (user stories, acceptance criteria, edge cases) for design and engineering
  • Partner with product leadership to continuously refine prioritization based on customer feedback, delivery learnings, and risk
  • Maintain and communicate the roadmap, ensuring dependencies, milestones, and release readiness are visible

Agile Delivery & Sprint Support

  • Drive sprint planning, backlog refinement, and release readiness to keep teams shipping predictably
  • Be the day-to-day point of clarity for engineers and designers—answering questions, resolving edge cases, and documenting decisions
  • Coordinate UAT and rollout validation, ensuring what we ship meets user expectations and operational constraints

Enablement & Adoption

  • Support user and client onboarding, ensuring teams reach value quickly and consistently
  • Contribute to training materials, release notes, and documentation that scale product understanding
  • Build and maintain a living knowledge base (workflows, FAQs, decisions) that reduces friction for users and internal teams

Data & Knowledge Assets

  • Support data creation and preparation activities that improve model performance and product reliability
  • Create and curate structured knowledge assets that power GenAI experiences (taxonomy, reference data, examples)

Requirements:

  • 3+ years in product operations, business analysis, or delivery support within financial services operations and/or data operations (e.g., ETL, reconciliations, data quality, file-based processing)
  • Hands-on experience in agile delivery (sprint planning, backlog refinement, demos, retrospectives)
  • Excellent written communication and documentation skills (requirements, workflows, test artifacts)
  • Comfort collaborating with both technical and non-technical stakeholders; able to translate between business outcomes and implementation details
  • Analytical mindset and strong attention to detail; able to spot gaps, risks, and inconsistencies before they become defects
  • Strong stakeholder management—you can say “no” (or “not yet”) diplomatically while maintaining trust and momentum
  • Comfort with ambiguity—requirements evolve; you create clarity rather than wait for it
  • Customer empathy—genuine curiosity about user needs and workflows, not just managing a backlog

Nice to Have

  • Exposure to AI, analytics, or data-driven products (GenAI use cases, ML features, dashboards, experimentation)
  • Understanding of financial messaging and data exchange patterns (e.g., SWIFT, file transfers via FTP/SFTP)
  • Familiarity with capital markets data domains and platforms (e.g., ABOR/IBOR)
  • Exposure to testing/QA practices (test cases, UAT support, defect triage)

Why Join Us

  • Category-defining work - AI-native data integration and transformation for financial services doesn't exist yet. You'll help build it from the ground up.
  • Enterprise backing, startup speed - The credibility, domain expertise, and runway of an established enterprise combined with the pace of a startup. This is an unusual opportunity.
  • Foundational team - You'll be among the first in-house hires. You'll set architecture, culture, and standards - not inherit them.
  • Competitive package - Market-rate salary and comprehensive benefits. Equity is available for select roles. Poland-based team members receive private healthcare (Medicover or Luxmed), Multisport card, home office setup budget, and professional development budget.

Salary Range

$100,000 - $150,000 base salary + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Brown Brothers Harriman

About Brown Brothers Harriman

Brown Brothers Harriman (BBH) is a global financial services firm known for premium service and specialist expertise. Founded in 1818, we have a 200-year track record helping clients innovate and navigate complex financial markets. As a private partnership, we are uniquely built to put clients first and create success that lasts.

Our 6,000 employees across BBH’s 18 offices serve clients through two focused business lines: Investor Services – offering innovative operating model solutions and asset servicing in 90 markets; and Capital Partners – offering multi-family office services, investment management, private equity, corporate advisory, and banking. Please visit bbh.com to learn more and meet our team.

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This material is provided for informational purposes only and does not constitute legal, tax or investment advice and is not intended as an offer to sell or a solicitation to buy securities or investment products. Although certain information has been obtained from sources believed to be reliable, we do not guarantee its accuracy, completeness or fairness. This material does not comprise an offer of services. Any third party website links are for your convenience only and are not an endorsement or recommendation by Brown Brothers Harriman ("BBH") of the websites or products/services offered. Any reference to tax matters is not intended to be used, and may not be used, for purposes of avoiding penalties under the U.S. Internal Revenue Code or for promotion, marketing or recommendation to third parties. Unauthorized use or distribution without the prior written permission of BBH is prohibited. This content is approved for distribution in member states of the EEA by Brown Brothers Harriman Investor Services Limited, authorized and regulated by the Financial Conduct Authority (FCA). BBH is a service mark of Brown Brothers Harriman & Co., registered in the United States and other countries. © Brown Brothers Harriman & Co. 2025. All rights reserved.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
New York, NY
Year Founded
1818
Website
bbh.com
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