Job Description

Posting number: 090926 IPA Admin Intern

Department: Innovation, Performance & Audit

Job classification: Administrative Intern

Posting type: Open

Categories: Administrative Assistant, Clerical & Data Entry, Internship, Office and Administrative Support, Database Administration, Audit

Summary

Do you enjoy working with data and finding ways to improve processes? Are you interested in making a positive impact in your community while gaining valuable experience and developing professional skills in the areas of innovation, performance, and auditing? If so, the City of Ontario has an excellent part-time opportunity for you! The department of Innovation, Performance and Audit (IPA) is seeking a motivated and analytics-driven individual to join the team as an Administrative Intern.

The Ideal Candidate

• Inquisitive approach with strong attention to detail.
• Demonstrated ability to develop creative solutions to complex challenges.
• Excellent written and verbal communication skills, including the ability to ask thoughtful questions and explain findings clearly and objectively.
• Able to read, interpret, and apply professional guidance, including standards and resources published by The Institute of Internal Auditors (IIA).
• Strong research and analytical skills, with the ability to gather information from multiple sources, identify key risks and insights, and organize findings clearly.
• Organized and self-directed, with the ability to document information accurately, manage multiple assignments, and follow through on details.

Additionally, the successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.

The following procedures will apply:

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
• The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.

Innovation, Performance Management and Audit (IPA)

IPA's mission is to optimize City operations for the future through comprehensive research, data analysis, audits, and a commitment to continuous performance improvement. IPA enhances City operations to exceptional levels of efficiency and effectiveness, while maintaining integrity and transparency through invaluable internal audit practices. Our commitment to excellence in audit and performance drives growth, setting a benchmark for innovation and success that inspires neighboring communities. IPA provides insights and oversight of operations using ongoing audits, Agency Strategic Objectives (ASO’s), Key Performance Indicators (KPI’s) and Quarterly Performance Scorecards (QPS). These tools are designed to increase transparency and visibility in work products, create new opportunities for data mining, and allow for data driven decision-making and organizational alignment.

Logo featuring a sun rising over mountains with the text

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

The City’s vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario’s 2026 State of the City video by clicking on the link below as well as the other links to learn more about the City:

State of the City The Ontario Plan

20260225160222_SOC 2026 Logo - BLACK (2).png Logo featuring a sun rising over stylized mountains, with the text

Smart Ontario Downtown Ontario

Logo featuring Logo of the Downtown Ontario Improvement Association featuring stylized buildings, trees, and mountains. Text is prominently displayed.

Examples of duties

The essential functions typically performed by the by the Administrative Intern assigned to the Innovation, Performance and Audit department include the following:

• Assists members of management, professional and technical staff by performing a variety of administrative, technical, and analytical projects and assignments.
• Assists with audit activities, including requesting and collecting records, analyzing data, performing data testing, documenting work performed, and supporting fieldwork.
• Conducts research, analyzes data and develops reports to summarize and communicate findings.
• Collects, compiles, analyzes, interprets, and presents data and findings.
• Assists with preparing visual and written content for formal documents (e.g., audit reports, memoranda, policies, etc.).
• Responds to requests for information and general questions from City staff and the public.
• Handles confidential, sensitive, and privileged information with discretion and in accordance with applicable policies and professional standards.
• Performs other related duties as assigned.

Qualifications

Education

Equivalent to completion of two years of college with major course work in Public or Business Administration, Accounting, or a closely related field.

NOTE: Proof of successful completion of two years of college coursework must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications.

Licenses

Valid California Class C driver's license and an acceptable driving record at the time of appointment and throughout employment.

Desirable

Understanding of data management, data streaming, data science, big data and trend analysis, and auditing are highly desirable.

Supplemental information

How to Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

Supplemental Questions

To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.