About the Role
The Innovation Manager – Retail leads the UK Retail innovation agenda, managing Innovation Specialists and executing the UK SMI strategy to deliver sustainable, profitable growth.You willsupport the development of the innovation pipeline in line with customer and market needs and drive Innovation Sales, Value Creation and Commercial Excellence KPI’s You will ensurealignment and consistency across the Retail sites and a one UK team approach You will drivetheconsistent usage of our Design Tools, Services and Processes across allRetail sites to deliver customer satisfaction improvements
Key Responsibilities
Strategy & Growth
Execute and adapt the Retail innovation strategy in line with UK SMI priorities
Partner closely with Sales to drive customer loyalty, valuecreationand profitable growth
Develop the innovation pipeline based on customer,marketand category insights
Deliver commercial results through Design Tools andPackRightCentre workshops
Innovation, Performance & Metrics
Lead development and delivery of commerciallyviable, insight‑led innovation solutions
Drive innovation sales, valuecreationand commercial excellence KPIs
Ensure consistent deployment of Design & Innovation processes across all Retail sites
Track,reportand deliver against Retail innovation KPIs
Leadership, People & Culture
Lead, motivate and develop a high‑performing team of Innovation Specialists
Foster a one‑UK‑team culture, encouraging collaboration and best‑practice sharing
Build team capability through performance management,PDPsand succession planning
About You
Demonstrabletrack recordof driving strategies to support value-added sales
Experienceof driving efficiency through people,processesand tools
Customer,categoryand market focussed; experienced in developing and deployinginsight-basedvalue focussed innovation
Driving results and delivering targeted Innovation plans through Cluster teams
Experience supporting the recruitment and retention of highly competent D&I teams; leading specialist innovation teams to support business growth and continue to develop customer offerings
AdvancedMS Office skills
Excellentproject management,networkingand communicationskills
Fluent in English, any other European languages are a plus
Able tooperatein a matrix organisation and with an international mind-set
Degree in a design‑related discipline, with further business or design qualifications preferred
What we can offer you:
Competitive salary
Digital GP, Pension scheme, Lifeinsuranceand Income Protection
25 days holiday plus Bank Holidays
Employee Assistance Programme
Employee discounts
Location: Remote with travel, UK

DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy.
Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization.