Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Manager
& Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.
Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
& Summary:We are looking for aseasoned SalesforceFSL
Responsibilities:
Implement and configure Salesforce Field Service Lightning (FSL) to meet business needs.
Customize FSL features such as Work Orders, Service Appointments, and Scheduling rules.
Integrate FSL with systems like SAP or Boomi to enable seamless data flow.
Write andmaintainApex classes and test classes, ensuring high code quality.
Handle data migrations between systems with efficiency and accuracy.
Conduct thorough code reviews and provide constructive feedback.
Document and execute unit tests for developedfunctionalities
Optimizefield service processes using FSL capabilities, improving overall efficiency.
Mandatory skill sets:
Strongproficiencyin Salesforce, including Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows.
Solid experience working with FSL-specific features like the Dispatcher Console and Mobile App.
Knowledge of integration tools, APIs, and handling offline capabilities in FSL
Strong problem-solving, analytical, and communication skills.
Ability to work collaboratively and deliver high-quality solutions within deadlines.
Preferred skill sets:
Salesforce Field Service Consultant Certification (highly preferred).
Additionalcertifications such as Salesforce Administrator or PlatformDeveloper Iareadvantageous
Years of experiencerequired
4 to 8 Years
Education qualification:
BE/B.TechMBAMCAM.Tech
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of TechnologyDegrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Salesforce
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Creating Mock-Ups, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, Human-Centered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism {+ 22 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
May 21, 2026
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
