Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Manager
& Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
& Summary:
The Manager – Sales Operations & Analyticsis responsible for driving operational efficiency, sales performance insights, and end-to-end sales process governance for assigned business units/regions. This role combines hands-on execution with team leadership, ensuring high-quality reporting, accurate forecasting, and seamless sales operations support to enable business growth.
Responsibilities:
1. Sales Operations Execution
Manage core sales operations processes including:
Pipeline tracking and deal governance
Quota allocation and performance tracking
Sales lifecycle management (lead to closure)
Ensure timely and accurate execution of operational activities aligned to business priorities
Maintain data accuracy and system hygiene across sales tools
2. Reporting & Business Insights
Own delivery of regular business reports and dashboards(weekly, monthly, quarterly)
Analyze sales performance, pipeline health, and revenue trends
Provide actionable insights to support leadership decision-making
Develop and maintain dashboards using tools like Power BI and Excel
3. Forecasting & Planning Support
Support sales forecasting cycles and track forecast accuracy
Assist in business planning, budgeting, and target setting
Highlight risks, opportunities, and variance against targets
4. Stakeholder Management
Partner with Sales, Consulting, Finance, and Support teams to ensure alignment
Communicate performance insights and operational updates to stakeholders
Act as a bridge between business teams and operations
5. Team Management
Lead and manage a team of sales operations analysts (typically 4–10 members)
Oversee workload distribution, performance tracking, and team development
Mentor team members and drive a high-performance culture
6. Process Improvement & Automation
Identify opportunities to improve sales processes and reporting efficiency
Drive automation initiatives leveraging tools and analytics capabilities
Standardize processes and ensure adherence to SOPs
7. Governance & Compliance
Ensure sales operations activities comply with internal policies and regional guidelines
Support audit requirements and maintain documentation for governance processes
Track risks andescalateissues proactively
8. Project & Initiative Support
Manage or contribute to sales operations projects (reporting enhancements, tool rollouts, etc.)
Collaborate on UAT, business requirement gathering, and solution implementation
Track project milestones and ensure timely delivery
Required Skills & Competencies
Sales Operations & Pipeline Management
Business Reporting & Data Analytics
Forecasting & Financial Acumen
Stakeholder Communication
People Management & Coaching
Process Improvement & Automation
Problem Solving & Analytical Thinking
Tools & Technologies
CRM: Microsoft Dynamics 365 or similar
Reporting: Power BI, Advanced Excel (Pivot, Macros)
Collaboration: SharePoint, OneNote
Experience & Qualifications
10–14 years of relevant experience in Sales Operations / Business Analytics / MIS
Prior experience managing teams and working with cross-functional stakeholders
Exposure to regional or national sales operations preferred
Bachelor’s degree in Business, Commerce, or related discipline
Mandatory skill sets:
Sales Operations AgileMarket Inteligence
Preferred skill sets:
Cloud Operations
Years of experience required:
10 -15
Education qualification:
MBA Btech BE
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Digital Marketing Intelligence
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment {+ 21 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
June 10, 2026
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
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