Shields Health Solutions

Infusion Operations Specialist

Shields Health Solutions  •  $70k/yr  •  Remote  •  5 hours ago
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Job Description

Infusion Operations Associate

Compensation

$70,000–$80,000 base + bonus potential
Final offer based on experience, skills, and impact.

About the Role

We’re scaling fast—and need builders. As an Infusion Operations Associate, you’ll help launch, optimize, and grow infusion services across multiple sites. This is a hands-on, high-impact role where you’ll improve workflows, solve problems in real time, and support teams on the ground.

What You’ll Do

  • Launch new clinics and support day-to-day operations
  • Build and improve workflows (referrals, authorizations, billing, patient engagement)
  • Train and onboard new team members; support ongoing development
  • Audit processes to ensure quality, compliance, and consistency
  • Analyze performance data and drive operational improvements
  • Partner cross-functionally to solve problems and scale effectively
  • Step in as needed to cover gaps and keep operations running smoothly

What You Bring

  • 3–5+ years of healthcare experience (infusion strongly preferred)
  • Deep knowledge of intake, reimbursement, and prior auth processes
  • Leadership or mentorship experience
  • Strong organization, communication, and problem-solving skills
  • Comfort working in a fast-paced, evolving environment
  • Familiarity with EMR systems and payer requirements

Why This Role

  • Build and shape a growing program
  • High ownership and visibility
  • Fast-paced, startup-style environment
  • Real impact on patient care

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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions

About Shields Health Solutions

At Shields, improving lives and elevating performance are at

the heart of everything we do. That’s why more health system

leaders trust Shields to elevate access, outcomes and growth

within specialty pharmacy — delivering value throughout the

entire health system. Transform your specialty pharmacy into a

powerful growth engine and elevate performance where it

matters most with Shields — the premier specialty pharmacy

accelerator in the country.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Stoughton, Massachusetts
Year Founded
2012
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