Infrastructure Support Manager (Administrative Staff) (260006WM)
: Ohio Housing Finance Agency
Agency Contact Name and Information: Jessica Grimm, Email: JGrimm@ohiohome.org
: Sep 21, 2026, 3:59:00 AM
: United States of America-OHIO-Franklin County-Columbus
Compensation: To be determined based upon experience
: Full-time
Work Hours: M-F, 8-5
Classified Indicator: Unclassified
Union: Exempt from Union
: Information Technology
Technical Skills: Cloud computing, Network Administration, Information Technology, Network Services, Cybersecurity
Professional Skills: Performance Management, Strategic Thinking, Teamwork, Time Management, Continuous Improvement
Primary Technology: Not Applicable
Agency OverviewThe Ohio Housing Finance Agency (OHFA) offers affordable housing opportunities for Ohioans from rental assistance to homeownership. OHFA provides access to financial resources for the development & management of affordable housing. The Agency's programs serve first-time homebuyers, renters, senior citizens & other populations with special needs who otherwise might not be able to afford quality housing. Please visit OHFA’s website at www.ohiohome.org for more information about our mission. The Office of Information Technology (IT) provides an Information Technology program that enables customers to operate efficiently & effectively. IT regularly conducts & updates a thorough analysis of technology needs by reviewing & recommending software solutions.
The Office of Information Technology (IT) is looking for an Infrastructure Support Manager who will...Supervise, manage, guide, mentor & provide performance feedback for infrastructure support teamManage infrastructure and end user support needs of OHFA Facilitate the design, architecture, and implementation of infrastructure systems Works with CIO to determine IT end user standards and ensure standards are met and maintained Assist CIO with IT administrative tasks including writing Requests for Purchase (RFPs) and providing input for IT budget Act on behalf of CIO as requested For a complete description of the job duties, please reach out to tcross@ohiohome.org for a copy of the position description. Be sure to include the position title in your request.Item of Note:This position will work from OHFA's offices which are located at 2600 Corporate Exchange Drive, Columbus, OH 43231.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Applicants should demonstrate on their application how they meet the preferred qualifications to receive further consideration. Preferred Qualifications:Leadwork, supervisory, and/or managerial experience over infrastructure support teamsExperience with servers, firewalls, SAN, switches/routers, cloud infrastructureProject management and time management skills Technical & Professional Job Skills Necessary: Information Technology, Cybersecurity, Cloud Computing, Network Administration, Network Services, Continuous Improvement, Performance Management, Strategic Thinking, Teamwork, Time Management. Supplemental InformationBackground & Drug Test RequirementsThe final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.All final candidates for this position who are not current State of Ohio employees &/or who do not have a qualifying drug test on file will be subject to a pre-employment drug test.ADAOHFA is committed to providing access & reasonable accommodation in its services, activities, programs & employment opportunities in accordance with the Americans with Disabilities Act & other applicable laws. To request an ADA reasonable accommodation due to a disability, please email DeHavlyn Wainwright at DWainwright@ohiohome.org.EEO StatementOHFA is an Equal Employment Opportunity (EEO) employer & does not discriminate on the basis of race, color, religion, gender/sex, gender identity or expression, national origin (ancestry), military status, disability, age (40 years of age or older), genetic information, sexual orientation, status as a parent during pregnancy & immediately after the birth of a child, status as a parent of a young child, or status as a foster parent as those are defined in applicable Ohio law, federal law & any Executive Order, in admission or access to the operation of its programs, services, activities or its own employment practices. Employment practices are any employment related decisions including, but not limited to hiring, layoff, transfer, termination, promotion, demotion, discipline, rate of compensation, eligibility for in-service training programs, or terms & conditions of employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Employment with the State of Ohio is more than ‘just a job’ – it is a privilege to serve our families, friends and neighbors who rely on us throughout our great state. We are a team of dedicated public servants committed to high performance, innovative thinking, and delivering excellent and efficient services. Our goal is to recruit and retain the best talent for our positions, because when we have the best talent, we get the best results for our community. We are #TeamOhio.
