DRW

Infrastructure Support

DRW  •  Hong Kong, HK (Onsite)  •  5 months ago
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Job Description

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

As an Infrastructure Support Engineer, in our Hong Kong office, you will work closely with our technology teams and external parties providing world-class support investigating and resolving a variety of technical and business issues every day. Your success will depend on your ability to rapidly identify and resolve business impacting issues. Your work will range from addressing time-sensitive, critical problems to managing long-term projects. You will provide direct, hands-on support to trading desks on a daily basis, and help define their technology requirements for other teams across the firm.

What we are looking for:

  • Experience with Microsoft Windows administration and Office support
  • Experience with Linux desktop administration and support
  • Experience with data center physical and logistical operations
  • Experience supporting applications, process monitoring, and troubleshooting
  • Experience with ticket workflow and asset management

To succeed in this role you should be:

  • Bachelor's Degree in Computer Science, Engineering, Information Technology, or a related field
  • 3+ years of experience working in IT Infrastructure Support or Systems Infrastructure Support operations
  • Excellent verbal and written communication skills, with the ability to effectively interact and collaborate with global teams
  • Ability to adapt in a fast-paced, collaborative, and results-oriented environment, and thrive under time-sensitive and high-pressure situations
  • Self-starter with strong proactivity, sets ambitious goals, willingness to drive and own projects, and proactively identifies opportunities for impact
  • Flexible with on-call and weekend infrastructure change efforts
  • Demonstrated interest in automation and scripting

Bonus Points for:

  • Experience with scripting languages (Python, PowerShell, etc.) for automation tasks.
  • Familiarity with configuration management tools (such as Ansible, Puppet, or Chef).
  • Exposure to cybersecurity principles and best practices.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice

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DRW

About DRW

At DRW, we identify and capture trading and investment opportunities globally. What sets us apart is our diversified approach—trading across many asset classes and instruments, in markets around the world, with horizons from seconds to years. We succeed by leveraging technology, research and risk management.

We offer the best of both worlds: the opportunity and spirit of a startup and the benefits and stability of an established, experienced firm. Our employees work hard to solve interesting problems, and their results are rewarded. We value continuous learning—from our outcomes, from the environment and from each other. It’s a place of high expectations, deep curiosity, and constant collaboration, with some of the smartest, most passionate people you’ll meet.

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Chez DRW, nous identifions et saisissons les opportunités de négociation et d'investissement au niveau mondial. Ce qui nous différencie, c'est notre approche diversifiée : nous négocions sur de nombreuses classes d'actifs et d'instruments, sur des marchés du monde entier, avec des horizons allant de quelques secondes à plusieurs années. Nous réussissons en nous appuyant sur la technologie, la recherche et la gestion des risques. Nous offrons le meilleur des deux mondes: les opportunités et l'ésprit d’une entreprise en démarrage, et les avantages et la stabilité d'une entreprise établie et expérimentée. Nos employés travaillent dur pour résoudre des problèmes intéressants et leurs résultats sont récompensés. Nous valorisons l'apprentissage continu – de nos résultats, de l’environnement et de chacun de nous. C’est un lieu où les attentes sont élevées, la curiosité est profonde et la collaboration est constante, et où l’on retrouve quelques-uns des individus les plus intelligents et les plus passionnés que vous puissiez rencontrer.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Chicago, IL
Year Founded
Unknown
Website
drw.com
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