One of our large clients is looking for a contract Infrastructure Specialist- Intermediate. Below are the role details:
Work
Style:
Hybrid - 3
day/week in-office – Tuesday and Thursdays are mandatory
Location
city(s):
Toronto,
London, Winnipeg
Number
of Openings:
1
Anticipated
Start Date:
4 weeks from offer
End
Date:
6 months from
offer
Part-time
or Full-time:
Full-time
Potential
convert to permanent
:
No
Reason
for role:
Staff Aug
Contractor
to work extra time or on-call
- Weekly On-call rotation Monday 5:00 pm to Monday of the following
week until 9:00 am
Role
Title:
Infrastructure Specialist - Intermediate
Enhanced
Reliability (Protected B Clearance):
Not required
Any
specific tools/skillset:
Strong MS SQL skills, analysis skills
§
Experience with SSIS and SSRS
§
Exceptional troubleshooting skills
§
Experience with numerous
environments and architectures
§
Working knowledge of the following applications: • Visual Studio •
JBOSS • Apache
Role Profile:
The
primary responsibility of the Infrastructure Specialist Database Analyst is to
provide exceptional support services to all business units across the
enterprise. Working closely with teams within IPC's Delivery & Technology
organization, the successful candidate will be responsible for the
administration, support, maintenance, and continuous improvement of the
organization's Transfer Agency platforms and related systems.
JOB
RESPONSIBILITIES & ACTIVITIES:
-
Support,
maintain, and optimize infrastructure platforms, middleware, applications,
and databases across multiple environments.
-
Design
and implement automation solutions to improve operational efficiency,
scalability, and system reliability.
-
Manage
application deployments, upgrades, environment refreshes, database
migrations, and infrastructure maintenance activities.
-
Develop
and maintain SQL scripts, ETL processes (SSIS), reporting solutions
(SSRS), database objects, and business intelligence deliverables.
-
Monitor
application, database, and infrastructure performance; proactively address
capacity, availability, and reliability concerns.
-
Provide
Level 2 production support by investigating incidents, troubleshooting
technical issues, managing service requests, and coordinating resolutions
with internal teams and vendors.
-
Collaborate
with internal teams and third-party vendors to integrate, support,
troubleshoot, and enhance enterprise applications and technology
solutions.
-
Administer
security configurations, certificates, and vulnerability remediation
activities in accordance with enterprise standards.
-
Produce
operational, performance, and capacity-planning reports and provide
recommendations for continuous improvement.
-
Collaborate
with business stakeholders to evaluate change requests, prioritize
enhancements, and support strategic initiatives.
-
Develop
and maintain technical documentation, operational procedures, knowledge
articles, and support processes while contributing to continuous
improvement initiatives within an Agile environment.
-
Participate
in a rotational on-call schedule to support business-critical production
systems and ensure timely response to operational incidents and service
disruptions.
Professional Experience
-
Minimum
3-5 years of experience in a similar role.
-
Strong
Microsoft SQL Server skills, including database administration, query
development, performance tuning, troubleshooting, and data analysis.
-
Experience
developing and maintaining SSIS packages and SSRS reports.
-
Exceptional
analytical and troubleshooting skills with the ability to resolve complex
technical issues.
-
Experience
supporting applications across multiple environments and system
architectures
-
Experience
developing automation solutions using scripting technologies such as
PowerShell, SQL, or similar tools.
-
Strong
working knowledge of Microsoft Visual Studio, Apache Tomcat, JBoss, Apache
Web Server, and related technologies.
Core
Competencies and Skills
-
Relationships
-
Able to foster and maintain excellent relationships with IPC Head
Office staff and key stakeholders. Comfortable working independently and
collaboratively within a team environment.
-
Excellent
planning, analytical, and problem-solving skills
-
Ability to manage and prioritize multiple tasks and competing deadlines
across cross-functional projects. Working knowledge of project management
methodologies. Demonstrated ability to analyze issues, identify root
causes, and implement effective solutions in a timely manner.
-
Work
Ethic
-
Detail-oriented and quality-driven with the
ability to consistently meet tight deadlines and deliver accurate results.
-
Communication
-
Strong
verbal and written communication skills with the ability to effectively
communicate with both technical and non-technical audiences. Able to
clearly articulate project requirements, effort estimates, technical
concepts, and research findings.
-
Organizational
skills and Time Management –
Demonstrated ability to manage multiple
priorities, effectively organize workload, and thrive in a fast-paced
environment.
Education Requirements
Undergraduate degree in
Computer Science preferred or equivalent experience, preferably in the
Financial Services Industry.