American Residential Services

Infrastructure Security Analyst

American Residential Services  •  United States (Remote)  •  15 hours ago
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Job Description

Company Name

ARS-Rescue Rooter

Monitors and improves ARS infrastructure security posture—network, servers, endpoints, and mobile devices. Assesses baseline/patch compliance, validates controls, and coordinates remediation with infrastructure teams to support segmentation and Azure modernization goals.

Responsibilities

Primary Responsibilities

  • Monitor secure baselines (CIS) and configuration compliance for servers/endpoints/mobile; identify drift and open remediation actions.
  • Partner with Network/Infrastructure teams to plan and track segmentation and Azure security improvements; validate implementation and evidence.
  • Validate endpoint protection/EDR coverage and logging quality into SIEM/XDR; troubleshoot telemetry gaps with platform owners.
  • Maintain standards, procedures, and audit evidence; support control testing and incident investigations.
  • Analyze and recommend network security controls including firewall rule sets, Zscaler policies, and segmentation implementation across branch and datacenter environments.
  • Support Azure cloud security posture management (CSPM); validate CIS benchmarks for Azure resources and monitor cloud workload protection controls.
  • This position will participate in an on-call rotation.

Key Outcomes & KPIs

  • Baseline compliance ≥95% across managed assets; critical patch SLAs tracked and met.
  • Segmentation and branch refresh milestones tracked/validated per roadmap.
  • Improved detection fidelity and actionable reporting from endpoint/network logs.

Qualifications

Required Qualifications

  • 3+ years in infrastructure/security operations (Windows/Linux), endpoint management, and network fundamentals; experience assessing hardening and patch posture.
  • Familiarity with Azure IaaS/PaaS, CIS benchmarks, and configuration/vulnerability tooling; strong documentation and cross‑team coordination skills.
  • AI Fluency: Demonstrated ability to leverage Claude or ChatGPT to continuously improve baseline analysis, configuration validation, and infrastructure remediation.

Tools & Technologies

  • EDR/AV, configuration management, vulnerability scanners, network security tools (FW/IDS/IPS)
  • Zscaler (ZIA/ZPA), Azure Security Center/Defender for Cloud, CSPM tooling

Collaboration & Decision Rights

  • Coordinates remediation with Infra/Network teams; partners with Identity Security Engineer and Threat & Vulnerability Management Analyst to align priorities.
  • Supports Ops Manager on incidents, investigations, and control verification.

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

American Residential Services

About American Residential Services

ARS® / Rescue Rooter® is a leading brand of American Residential Services LLC., which provides heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services from company-owned locations across the United States. United by exceptional service, the ARS® / Rescue Rooter® Network serves both residential and light commercial customers.

ARS® / Rescue Rooter® provides cooling, heating, and plumbing services with a knowledgeable team of trained specialists who have the professional experience to do any job right – the first time.

You can count on our courteous technicians, plumbers, and Comfort Advisors to provide you with exceptional service – 7 days a week.

When our employees visit your home, rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need.

We treat you and your property with respect by calling before we arrive at your property, providing an honest, upfront estimate you approve before any work is done, and taking care of your property by using shoe covers and drop cloths as needed.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Memphis, TN
Year Founded
2006
Website
ars.com
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