Encora Inc.

Infrastructure Operations Support

Encora Inc.  •  Kuala Lumpur, MY (Onsite)  •  1 month ago
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Job Description

Key Responsibilities

  • Monitor, track, and manage technology obsolescence across the organization.
  • Validate, reconcile, and remediate CMDB data related to technology obsolescence.
  • Extract and consolidate data from multiple sources; analyze using Power BI and generate insightful reports for leadership.
  • Collaborate closely with application teams and stakeholders to minimize technology obsolescence gaps across the enterprise.
  • Engage with stakeholders to negotiate, escalate, and ensure timely achievement of milestones aligned with the obsolescence roadmap.

Job Requirements

Mandatory Requirements

  • Strong understanding of CMDB concepts with hands-on experience in IT asset environments.
  • Proficiency in Power BI for data extraction, analysis, and reporting.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively.
  • Ability to perform in a fast-paced, high-pressure environment.

Nice to Have

  • Experience in managing technology obsolescence initiatives.
  • Knowledge of CMDB, operating systems, storage, networks, middleware, and related technologies.
  • Understanding of CI data classes and attribute inheritance
Encora Inc.

About Encora Inc.

Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.

With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.

More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.

We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Santa Clara, California
Year Founded
Unknown
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