The Infrastructure Operations Team supports the bank through the delivery of secure, reliable, and efficient technology services that underpin business operations and strategic objectives. The team ensures the stability, availability, performance, and security of core infrastructure services while embedding strong operational governance, risk management, compliance, and continuous improvement practices.
Working across infrastructure operations, service management, platform lifecycle management, and technology enablement, the team supports core services, delivers operational and strategic improvements, and helps drive successful technology change. In partnership with Engineering teams, suppliers, and business stakeholders, Infrastructure Operations provides the resilient and secure technology foundation required to support organisational agility, innovation, and growth.
Please note-this role is open to our Wolverhampton, Chatham or Fareham site
As Infrastructure Operations Engineer lead, you will play a pivotal role in maintaining, implementing and continuously improving the processes, tooling and security controls that underpin our Azure and hybrid cloud infrastructure.
Reporting to the Head of Infrastructure Operations, you will combine hands-on technical expertise with operational leadership, ensuring the secure, reliable and efficient delivery of core infrastructure services across compute, storage, networking and SQL platforms.
Working across a diverse technology estate spanning private cloud datacentres, physical infrastructure and cloud-hosted environments, you will take ownership of operational support. As the operational lead for your squad, you will set priorities, coordinate workloads, remove blockers and champion a culture of accountability, continuous improvement and service excellence.
This is an exciting opportunity to join an organisation on a significant transformation journey, where you will be at the forefront of shaping our future technology landscape, working with emerging technologies, developing new skills and helping to drive innovation across the business.
Your responsibilities will include…
A competitive salary dependent on location and experience of between £55,000-£65,000 and a competitive benefits package including:
Please use this link to see the fantastic benefits available at OSB: OSB Careers
At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become ‘the bank of the future’.
Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.
We are looking for talented individuals who have the experience and knowledge set out below:
Interested? Apply now! Still considering? Hear from our team or learn more about our recruitment process: OSB Careers
We believe in a personalised and inclusive approach, ensuring the process is relevant and conversational. If you need any adjustments or support, we’re here to make sure you can show your best self.
We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive.
We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply.
If you meet the minimum criteria for the role and would like to be considered under our Disability Confident Scheme, please indicate this on your application.
Diversity, Equity & Inclusion
Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we’re happy to have a conversation about what flexibility might look like for you.
Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We’re committed to creating an inclusive space where everyone feels empowered to apply – even if you don’t check every box.
We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We’re proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all.
With a central mission to provide fair financial solutions to all, OSB Group is a specialist lending and retail savings group serving the UK, Jersey and Guernsey, and is authorised by the PRA, part of the Bank of England, and regulated by the FCA.
With a heritage dating back over 150 years, OSB floated on the London Stock Exchange in June 2014 and joined the FTSE 250 one year later.
2019 marked an exciting period of growth with the combination of OSB and Charter Court Financial Services, taking The Groups individual brands to 13, including Kent Reliance, Precise, InterBay, Heritable Development Finance, and Charter Savings Bank.
OSB Group focuses its specialist lending activities on selected sub-sectors of the lending market in which it has an established presence and expertise. These include private rented sector buy to let, commercial and semi-commercial mortgages, residential development finance, bespoke and specialist residential lending, secured funding lines and asset finance.
Predominantly funded by retail savings originated through online and direct channels, The Group originates almost all of its organic lending through specialist intermediaries. It’s differentiated through its use of highly skilled, bespoke underwriting and efficient operating model.
The majority of the Group’s administrative support functions are performed by its wholly owned operations in Bangalore, India.
