Posting number: 00553
Department: Computer Services
Job classification: Infrastructure Manager
Posting type: Open
Categories: IT and Computers
Under the general supervision of the IT Deputy Director, this position is to supervise and ensure the efficient operation of the company’s network, servers, databases, and cloud technologies. This includes managing the IT staff responsible for monitoring and diagnosing network and hardware problems as well as overseeing the applications analyst and managing the upkeep of all software. The Infrastructure Manager will also work closely with the IT staff and decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. The IT Infrastructure Manager will help with recruiting, training, and supervising IT staff while promoting a positive and friendly work environment
ESSENTIAL JOB FUNCTIONS
Oversee the design, implementation, and maintenance of IT infrastructure, including servers, networks, and applications.
Ensure high availability, security, and reliability of IT systems.
Supervise and mentor a team of IT professionals, delegating tasks effectively and ensuring workload balance and efficiency.
Oversee all reports and documentation related to infrastructure management.
Develop plans for regular system testing and maintenance to ensure systems are performing at optimal levels.
Evaluate new technologies and solutions, making recommendations to the CIO and Deputy IT Director for adoption.
Lead major infrastructure upgrade projects, including network refreshes, server migrations, and cloud transitions.
Contribute to the strategic planning process by identifying opportunities for technology to support and enhance business operations.
Maintain compliance with local, state, and federal regulations (e.g., CJIS, HIPAA, NIST).
ADDITIONAL JOB FUNCTIONS
Performs related duties as required
Office-based role with occasional travel for conferences, training, or vendor meetings
May require occasional evening or weekend work to meet project deadlines or address critical IT issues
EDUCATION & EXPERIENCE
Bachelor’s degree in information technology, Computer Science, or another related field
5+ years of career experience in technology
2+ years in a leadership position
Relevant technical or managerial certifications are a plus (PMP, ITIL, CISSP, CCNA)
Knowledge of the following a plus:
o Experience working in a government environment
o Microsoft 365, Palo Alto, Extreme Networks, VMware, Windows Server
SKILLSET & OTHER QUALIFICATIONS
Expert knowledge of IT best practices, policies, and regulations
Strong understanding of cybersecurity
In-depth understanding of programming, computer science, and digital security
A clear understanding of client/server technology and network architecture
Strong problem-solving, critical thinking, and decision-making skills
Advanced leadership and conflict management skills
Excellent attention to detail
Great project management skills, including organization, planning, time management, and prioritization
Excellent oral, written, and customer service interpersonal skills.Must have a valid driver’s license, clean driving record, and be able to pass an FBI / CJIS fingerprint and background checks
Lancaster County, South Carolina is one of the fastest growing counties in South Carolina, with a 2021 estimated population of 100,336 with an average annual growth rate of 4.5% from 2020 – 2021. The County borders Charlotte, North Carolina to the north, which means we offer the ideal combination of access to big-city excitement with hometown comfort and outdoor pursuits. Lancaster County is home to four cities: the county seat is in Lancaster with a population of nearly 10,000, and the other cities are Kershaw, Heath Springs, and Van Wyck.
Nearby Charlotte is a hub of activity, including professional sports, the famed Charlotte Motor Speedway, and top-tier cultural attractions like the Charlotte Symphony and touring Broadway shows. Life in Lancaster County is a bit more laid-back, but never dull. University of South Carolina - Lancaster draws top concerts and fascinating speakers, the Lancaster Playhouse has a full schedule of popular shows, and the number of retailers is growing. Recreational opportunities abound, including beautiful golf courses, the fascinating Forty Acre Rock Heritage Preserve, and the winding Catawba River.
Lancaster County operates under the Council-Administrator form of government with a seven‐member County Council elected by district. The County has approximately 684 full-time positions.
For other updates, follow Lancaster County Government on Facebook: www.facebook.com/lancctygov/ Twitter: @lancastersc_gov
