Provide hands-on infrastructure support for end users operating across a secure and complex Federal Government environment.
As an Infrastructure Engineer with Kinetic IT, you’ll take ownership of escalated incidents and service requests that require deeper technical investigation across core infrastructure services to troubleshoot issues across devices, identity, messaging, collaboration, networks and servers, and coordinate with specialist teams where required.. You’ll work across a predominantly Microsoft environment, supported by enterprise monitoring, security, networking and Linux platforms.
This role is working within a 24/7 shift environment, 100% onsite, in a secure environment that requires an active NV2 Australian Government security clearance.
The focus is practical: restore service quickly, identify root causes, improve support documentation and reduce repeat incidents.
Kinetic IT delivers secure, high-impact technology services across cyber security, cloud, digital infrastructure, intelligent workplace and IT service management. For more than 25 years, we’ve supported critical organisations across government, infrastructure, education, law enforcement, defence, emergency services, utilities and transport.
Our work matters because it helps keep essential services running, communities connected and customers confident in their technology. With 1,500+ people across Australia, we combine national capability with a local, customer-led approach.
We welcome people of all abilities, backgrounds, cultures and genders, and are proud to be an Indigenous and Veteran-friendly employer.
Work with us as we bring technology to life. Apply today or send your CV direct to careers@kineticit.com.au.
You can learn more about our culture and crew online at https://kineticit.com.au/work-with-us/careers-at-kit
Kinetic IT has come a long way since opening its doors in 1995, emerging as one of Australia’s leading ICT managed services providers. A proud Australian-owned company, Kinetic IT’s operations spread across the country with offices located in Western Australian, the Northern Territory, Victoria and New South Wales. Our team of more than 1200 experienced staff deliver quality services to large and complex IT environments across a range of industries, including government, corporate, resources and utilities sectors.
We value our longstanding relationships with our customers, striving to provide tailored services aligned with each individual organisation’s vision. A key component of Kinetic IT’s success has been its dedication to proven processes and frameworks. As one of Australia’s first adopters of ITIL Service Management methodologies, we continue to deliver training programs to the rest of the ICT industry as an accredited training provider and examination centre.
Kinetic IT’s people-focused culture ensures we maintain a vibrant and dynamic workplace that embraces both teamwork and individuality. We provide ample training opportunities and dedicated career paths for our staff, making us a recognised employer of choice.
