Job Description

Job Posting End Date

05-31-2026

Please note the job posting will close on the day before the posting end date.

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes and leads infrastructure project assignments. Plan, Summary

This role operates as part of a cross-functional team supporting enterprise-grade platform technology solutions across compute, network, storage, and end-user infrastructure domains. The position is responsible for delivering operational excellence, and exceptional end user experience through support of enterprise platforms.

Contributions include maintaining consistent alignment with application owners, providing advanced technical analysis, performing troubleshooting, and identifying/recommending opportunities for process or technological improvements. The role ensures the reliability and performance of infrastructure through proactive monitoring, configuration management, patching, tuning, and upgrades.

Collaboration is essential, with close engagement across project teams comprised of engineers, developers, and business owners and to deliver consistent, standards-aligned solutions that meet organizational requirements and best practices.

What you’ll do:

Core Responsibilities

• Key contributor during complex infrastructure projects across multiple environments
• Perform advanced analysis, performance tuning, and troubleshooting
• Support and ensure compliance with change, incident, and problem management processes
• Develop and peer review/approve technical documentation, including procedures, standards, and implementation guides
• Provide operational considerations and recommendations during project initiation and execution
• Coordinate and guide team activities, including mentoring and task leadership
• Drive process refinements, automation maturity, monitoring, and observability improvements to maintain alignment with best practices
• Support and prioritize vulnerability management and patching initiatives
• Collaborate with technology teams and business stakeholders to enhance operational readiness
• Ensure operational adherence to cloud governance and support models

Required Technical Experience:

• Web and Application Server platforms
• JVM administration, monitoring, and performance tuning
• Message queuing technologies (e.g., IBM MQ or equivalents)
• PKI and machine identity management
• Container platforms (OpenShift, EKS, ROSA)
• Server load balancing (F5 or equivalents)
• Observability and monitoring tools such as Dynatrace and Splunk

What We're Looking For:

Education:

• Bachelor's degree in computer science, engineering, or related technical field is required.

Experience:

• 7 years of relevant work experience is required.
• An equivalent combination of education and related experience may be considered.

Other Must Haves:

• Exhibit strong analytical, problem-solving, communication skills, fiscal awareness, and commitment to exceptional customer service and support
• Adhere to organizational policies, standards, and regulatory requirements
• Provide technical leadership, mentorship, and guidance to team members
• Demonstrate deep knowledge of enterprise infrastructure environments and components

American Electric Power (On-Site)

#LI-Onsite

#AEPCareers

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.