Job Description

At Relatient, we help healthcare organizations optimize patient access through AI-powered workflows, real-time automation, and flexible access tools. Trusted by more than 50,000 providers, we modernize the patient experience and have been recognized by Forbes and Deloitte for our innovative, inclusive culture.

Your Role at Relatient:

We’re seeking an Infrastructure Engineer to join our team at Amar Tech Park.

In this role, you’ll manage and optimize Relatient’s AWS infrastructure to support the stability, performance, and security of our healthcare SaaS platform. You’ll partner with architects, developers, DevOps engineers, and operations teams to maintain core services, resolve pipeline issues, and respond quickly to incidents.

How You’ll Make an Impact:

• Manage, optimize, and support AWS services, including EC2, SQS, S3, API Gateway, CloudWatch, Cognito, CloudFront, Fargate, ECS, and RDS.
• Use Terraform and other infrastructure-as-code practices to improve consistency, scalability, and reliability.
• Support daily infrastructure operations and escalate unresolved issues appropriately.
• Use DevOps tools such as Nexus, GitLab, Jenkins, Git, Bitbucket, Terraform, Kubernetes, and Service Catalog to automate deployments, strengthen CI/CD pipelines, and manage infrastructure.
• Monitor system health with CloudWatch and related tools, responding quickly to incidents and alerts to support service continuity.
• Partner with development and operations teams to diagnose and resolve pipeline issues with minimal disruption.
• Apply security patches and updates to maintain a secure, compliant infrastructure environment.
• Administer PostgreSQL and MySQL databases to support data integrity, performance, and high availability.
• Configure and maintain Nginx and Asterisk PBX to support load balancing and reliable VoIP services.
• Use Linux systems administration and networking knowledge to troubleshoot and optimize infrastructure components.
• Write scripts in Bash, Python, or similar languages to automate routine tasks, streamline processes, and improve operational efficiency.
• Maintain clear documentation for infrastructure configurations, procedures, and troubleshooting steps.

What You Bring:

• Bachelor’s degree in Computer Science, B.E./B.Tech, Information Technology, or a related field.
• 5+ years of experience as a Platform Engineer, Infrastructure Engineer, or similar role.
• Experience supporting a healthcare SaaS environment hosted on AWS preferred.
• Relevant certifications such as AWS Certified DevOps Engineer, AWS Solutions Architect, Kubernetes certifications, Azure Administrator, RHCE, VCP, CCNP, MCSE, CompTIA Network+, or ITIL Foundation are a plus.
• Hands-on experience managing AWS and cloud infrastructure services, including EC2, Lambda, Route 53, VPC, SQS, S3, API Gateway, CloudWatch, Cognito, CloudFront, Fargate, ECS, and RDS.
• Strong knowledge of DevOps, automation, and infrastructure-as-code tools, including Nexus, GitLab, Jenkins, Git, Bitbucket, Terraform, Kubernetes, Service Catalog, Docker, Ansible, Chef, Puppet, and CloudFormation.
• Experience with incident management, pipeline issue resolution, patch management, logging, monitoring, alerting, and system performance troubleshooting.

Mindsets That Matter:

We’re always looking for ways to grow and take pride in what we do. You’ll thrive here if you:

• Act with purpose, focus, and accountability
• Collaborate across teams and communicate clearly
• Keep innovating and automate what slows you down

Benefits Include (India):

• INR 5,00,000 in life insurance coverage for all full-time employees and their immediate households.
• INR 15,00,000 in accident coverage.
• Education reimbursement.
• 10 national or state holidays, plus one floating holiday.
• Flexible hours and a hybrid work environment.

Equal Opportunity at Relatient:

We’re building a team as diverse as the communities we serve. Relatient is proud to be an equal opportunity employer. If you need accommodation during the application process, just let us know.

To learn more about our organization, visit www.relatient.com

Ready to Join Relatient?

If you’re looking for work that matters and a team that makes it count, we'd love to hear from you!

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