Job Description

About 1Solution

1Solution is a leading South Australian ICT managed services provider and Telstra Platinum Partner, delivering unified communications, networking, cyber security and managed services to government and enterprise clients across Australia. With 50+ staff and a strong growth trajectory, we’re known for technical excellence and long-term client relationships.

The Role

We’re seeking a skilled Infrastructure Engineer to design, deploy and support infrastructure and cloud solutions across our client base. You’ll work on greenfield deployments, complex migrations, and ongoing managed services engagements, with exposure to a wide range of technologies and clients including government, education and corporate accounts.

Key Responsibilities

• Design and deploy server, storage and virtualisation solutions aligned to client requirements and industry best practices
• Perform migrations to cloud platforms, including Microsoft Azure and Microsoft 365, ensuring minimal disruption and optimal performance
• Develop and maintain high-quality technical documentation including low-level designs and as-builts
• Proactive administration of on-premise and cloud infrastructure including the deployment of patches, firmware updates, and configuration changes in accordance with established change management processes
• Monitor infrastructure health using monitoring tools, and respond to alerts to ensure system availability, performance, and security
• Provide L2/L3 support, root-cause analysis and incident response
• Assist with training, mentoring, and support L1/L2 ICT Support Engineers.
• Collaborate with pre-sales teams to design solutions and contribute to client-facing presentations and technical discussions

What You’ll Bring

• 4+ years’ experience in infrastructure engineering within an MSP, integrator or enterprise environment
• Strong understanding of Windows Server (2016/2019/2022) Active Directory, DNS, DHCP, Group Policy
• Strong understanding of VMware vSphere and/or Microsoft Hyper-V
• Sound knowledge of Storage solutions (SAN/NAS) and backup platforms
• Strong understanding of Microsoft 365, Microsoft Azure, and Entra ID (Azure AD)
• Solid understanding of networking fundamentals (VLANs, routing, firewalls)
• Hands-on experience with RMM/PSA platforms (Autotask, Datto, Kaseya, etc.)
• Excellent communication skills and a customer-first mindset
• Familiarity with cybersecurity frameworks (ASD Essential Eight preferred)
• Australian Citizenship (preferred — required for some government engagements)

Nice to Have

• Experience contributing to or delivering infrastructure projects within structured project frameworks
• Relevant certifications (Microsoft, VMware, Veeam, or equivalent)
• Scripting/automation experience (PowerShell, Python, Ansible)
• Exposure to in-vehicle computing or operational technology environments

Why Join Us

• Be part of a dynamic team that values innovation, collaboration, and growth.
• Enjoy a supportive work culture where your ideas and expertise truly make a difference.
• Benefit from opportunities for professional development and career progression in a fast-paced industry.
• Work on exciting projects with a diverse range of clients across various industries.

Our Values

• Deliver Success: We’re passionate about you – our customers, our people, our families, our business. It makes us happy when we provide you with a great experience, and we never want to let you down.
• Communicate with Purpose: We want to communicate with you, so you know what’s going on – and we love to listen too!
• Trust is a Must: You can rely on us as your “safe pair of hands”. A trusted employer, a trusted partner, a trusted supplier
• Culture Counts: We want to create a great place to come to work. We want to have fun, be creative and bounce off each other. We celebrate our differences; our complimentary skills and we value friendship.
• Experience Matters: We value the reputation of our business and our team. We value the knowledge of the solutions we sell, because we’ve done it many times before.

One Solution actively encourages applications from individuals of all genders and backgrounds, recognising that a diverse team contributes to innovation and success.

We work hard to ensure equality extends to creating an environment where everyone feels valued and empowered to reach their full potential. At One Solution, we don’t just solve problems, we build relationships. If you want to find more about us visit our website at https://onesolution.net.au/.

If you’re passionate about technology and driven to deliver exceptional service, we’d love to hear from you.

Please submit your application through SEEK with a pdf copy of your CV.