Job Description

Are you looking to advance your IT career? Let's chat and see if we are a good match!

Opportunity:

VSO is seeking an Infrastructure Engineer to support and improve enterprise storage services in a production environment. This role is hands-on and operations-focused: you’ll troubleshoot incidents, fulfill requests, execute maintenance, and keep storage and data protection services healthy, performant, and well-documented. You’ll follow established standards and escalate complex architecture decisions when needed.

Key Responsibilities:

Storage & SAN Operations

• Monitor, troubleshoot, and resolve storage-related incidents impacting performance, capacity, connectivity, and availability.
• Administer and support storage platforms in scope (e.g., NetApp, Pure, Infinidat, Nimble, VMware vSAN).
• Perform routine operational tasks: storage health checks, capacity management, performance trending, and remediation of common alerts.
• Execute approved storage changes such as provisioning, resizing, reclamation, and lifecycle tasks.

Datastore & Provisioning Management

• Fulfill requests for new or expanded storage, including: sizing, LUN/volume creation, mapping/presentation, validation, and documentation.
• Support datastore lifecycle tasks (expand/extend, cleanup, optimization, and standardization).

Backup / Restore & DR Support

• Support backup/restore operations and troubleshooting in coordination with documented procedures (job health, restore execution, replication status, restore testing).
• Assist with DR readiness activities such as restore validation, failover testing steps, and runbook execution as assigned.

Maintenance, Upgrades & Change Execution

• Participate in planned maintenance windows for storage and data protection platforms (firmware/OS upgrades, patches, configuration changes).
• Validate post-change system health and document outcomes.

Vendor Coordination & Hardware Support

• Open and manage vendor support cases: collect logs, perform initial triage, coordinate replacement actions, and document resolution.
• Support hardware lifecycle activities as required.

Documentation & Continuous Improvement

• Maintain and improve runbooks/KBs for provisioning, restore procedures, and operational standards.
• Identify recurring issues, propose operational improvements, and implement monitoring or process enhancements where appropriate.

Requirements

• 3 - 5 years of relevant, professional experience
• Proficient with: NetApp, Pure, Infinidat, Nimble, VMware vSAN
• Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.

What is Important to Us:

• You are an excellent communicator in writing and speaking.
• You have the ability to work independently but also value teamwork.
• Your problem-solving skills are excellent.
• You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
• You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers

Salary Description

$85,000.00 - $92,000.00