Job Description

We’re looking for an experienced Infrastructure & Cloud Manager to take ownership of a modern technology environment spanning cloud, on-premises and hybrid infrastructure. This is a hands-on leadership role for someone who understands that great infrastructure isn't just about keeping the lights on it’s about building platforms that are reliable, secure, scalable, cost-effective and ready for what’s next. If you enjoy solving complex infrastructure challenges, leading technical teams, improving performance and finding smarter ways to use cloud technology, this could be your next move. What You'll Be Doing You’ll be responsible for the reliability, performance, security and optimisation of the infrastructure environment. Service Availability & Reliability Design, implement and manage resilient infrastructure across cloud, hybrid and on-premises environments. Build proactive monitoring and alerting to identify and resolve issues before they impact users. Maintain and regularly test disaster recovery and business continuity plans. Drive effective and automated change management in collaboration with application teams. Use service desk insights to identify and eliminate recurring infrastructure issues. Performance & Scalability Implement performance monitoring and capacity planning strategies. Design scalable infrastructure capable of supporting changing business and operational demands. Oversee data management, storage and infrastructure performance. Continuously optimise infrastructure architecture for improved performance and efficiency. Security & Compliance Develop and maintain a multi-layered security approach across corporate and cloud infrastructure. Manage vulnerability scanning, patching and configuration hardening. Lead infrastructure security incident response from detection through to post-incident review. Support compliance with relevant regulatory and industry requirements. Assess the security, stability and cost implications of new technology initiatives. Cloud Cost Management & FinOps Drive and mature cloud financial management and optimisation practices. Monitor and optimise cloud expenditure across the environment. Identify opportunities for rightsizing, automation and reserved-instance savings. Work with vendors and cloud providers to negotiate favourable pricing and terms. Track and report on infrastructure costs and optimisation opportunities. This role isn't just about technology. You'll be leading people, coordinating multiple priorities and working with stakeholders across the business. We're looking for someone who can: Lead and develop infrastructure professionals. Communicate clearly with technical and non-technical stakeholders. Stay calm and focused when things get busy. Analyse information and turn it into practical solutions. Challenge assumptions and look for better ways of doing things. Develop long-term infrastructure strategies. Manage competing priorities without losing sight of the bigger picture. Build strong relationships with internal teams, vendors and technology partners. Take ownership and make informed decisions. Encourage innovation and continuous improvement. Requirements What We're Looking For You’ll ideally bring: 7–10 years’ experience managing IT infrastructure and/or cloud environments. 7+ years’ experience across infrastructure design, monitoring, security and support. 3–5 years’ leadership or people-management experience. Proven experience working across hybrid environments, combining on-premises and cloud infrastructure. Experience implementing performance, cost and security frameworks. Strong experience with AWS and/or Microsoft Azure. Solid understanding of infrastructure architecture, networking, storage and security. Experience with disaster recovery and business continuity planning. Strong understanding of IT service management and ITIL processes. Experience with vendor and technology partner management. Strong analytical, problem-solving and strategic-thinking abilities. Your Technical Toolkit Experience with the following will be highly relevant: AWS Microsoft Azure Hybrid & On-Premises Infrastructure Cloud Architecture Network & Security Management Infrastructure Monitoring & Performance Management Disaster Recovery & Business Continuity ITIL & Service Governance FinOps & Cloud Cost Optimisation Vendor & Partner Management Risk Management Security & Compliance Frameworks Qualifications & Certifications Essential / Preferred: Grade 12 / National Senior Certificate Degree or Diploma in IT, Computer Science or a related field is preferred AWS Cloud Practitioner AWS Solutions Architect Associate or Professional Microsoft SC-300 – Identity & Access Administrator Microsoft AZ-900 – Azure Fundamentals Microsoft AZ-104 – Azure Administrator Microsoft AZ-305 – Designing Azure Infrastructure Solutions ITIL V4 Foundation COBIT Advantageous: Cloud FinOps Practitioner CIS Controls / NIST certification