Universal Orlando Resort

Infrastructure Architect

Universal Orlando Resort  •  Orlando, FL (Onsite)  •  8 hours ago
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Job Description

The Infrastructure Architect, Parkwide Technical Infrastructure (PTI) is responsible for performing the design, implementation and testing of the connected systems that comprise the backbone communications infrastructure for all Universal Theme Park Attraction’s, BOH facilities, and non-attraction FOH facilities. The scope of the connected systems range from ride/show physical connectivity; to A/V & Lighting physical connectivity; to campus security physical connectivity (includes BMS, Cameras, Fire Alarm); to GTI wired and wireless networks installation, enterprise/corporate network, physical connectivity, and security. In addition, this role will be responsible for leading the design and preparing plans for the development and installation of the data center and critical environments according to present and future requirements. Infrastructure Architect of PTI will manage and oversee the installation of data centers domestically and internationally. Coordinates with various departments and performs integrations of critical systems and infrastructure and works closely with business partners and clients to develop strategies to ensure and maintain standards across all campuses.

MAJOR RESPONSIBILITIES:

  • Architecture, Design & Technical Leadership – Serve as the Subject Matter Expert (SME) for all backbone communications and physical infrastructure systems across new builds, enhancements, and technology implementations.
    • Lead the architecture and design of data infrastructure for connected systems supporting:
      • Ride and show physical connectivity
      • A/V and lighting systems
      • Campus security infrastructure (BMS, CCTV, fire alarm, access control)
      • Park-wide wired and wireless networks
      • Define and maintain scalable and future-ready infrastructure architecture across all campuses
  • Sets standards to which vendors will adhere and act as the bridge between UDX Engineering, Technical Services, AV systems, RSN and GTI groups to seek to provide a technical infrastructure that the respective groups can support and maintain. This also includes acceptance testing strategies and certification verification with respect to the unique challenges and timing associated with the various systems and standards for each system being connected within a project.
  • Data Center & Critical Environment Delivery – Participate in the design and planning for on-site data centers, MDFs, IDFs, PSERs and any mission-critical environments, oversee the installation and deployment of data centers in partnership with PWS, engineering, IOPs, and GTI application and engineering teams
  • Ensure infrastructure aligns with capacity, redundancy, availability, and future expansion requirements
  • Program Execution & Vendor Management – Assist in overseeing teams of PTI designers, engineers, and external vendors responsible for design, implementation, and testing on data infrastructure deliverables. Establish and enforce technical standards, design criteria, and delivery expectations across partners, stakeholders, and vendors. Participate in the successful installation, integration, commissioning, acceptance testing, and certification of GTI systems. Serve as a point of contact for PWS, engineering, Technical Services, RSN, A/V systems, Security, and Global Technology & Innovation teams.
  • Standards, Governance & Global Consistency – Define and govern enterprise infrastructure standards across all parks and global destinations. Ensure consistency and commonality across geographies to support scalable operations, training, and maintenance. Develop and enforce acceptance testing strategies and certification validation processes aligned to project timelines. Partner across business units to ensure designs properly account for: security, compliance, reliability and high availability, redundancy, resiliency, safety, environmental considerations and sustainability and long-term growth.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

EDUCATION:

  • Bachelor’s degree in computer science, computer engineering, systems engineering, information technology or similar preferred.

EXPERIENCE:

  • 7+ years of experience in data center, fiber infrastructure, or network architecture
  • Proven experience delivering infrastructure for large-scale, ground-up developments (theme parks, resorts, campuses, stadiums, or similar)

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • BICSI Certifications preferred.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE

Universal Orlando Resort

About Universal Orlando Resort

For years, we’ve been creating a legacy of unforgettable experiences for our Guests. Our Guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation… It’s The Universal Way. It’s who we are. It’s what we do. And it’s the reason we strive to be recognized as the number one entertainment destination in the world.

As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them!

At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!

It’s a big Universe. Where do you fit in?

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Orlando, Florida
Year Founded
Unknown
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