Job Description

Posting Summary

Working Title Infrastructure and Network Services Administrator Role Title Computer Operations Manager I Role Code 39013-SW FLSA Exempt Pay Band 05 Position Number 29400015 Agency Southwest Virginia Community College Division Southwest Virginia Community College (Div) Work Location Tazewell - 185 Hiring Range $59,754 to $75,000 Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule

M-F 7:45a to 4:30p

Some evenings and weekends.

Sensitive Position No Job Description

Southwest Virginia Community College (SWCC) offers career-training programs in numerous technical, industrial and medical fields at a reasonable cost, going so far as to even waive tuition for certain eligible students. Located in Richlands, Virginia, SWCC offers associate’s degrees in such fields as business, education, general studies, liberal arts and science. These degrees are primarily intended for students who wish to transfer to a four-year university. SWCC also has associate degrees that feature programs intended to lead directly to a career in fields such as Nursing, Radiography and Administration of Justice.

Why Work at SWCC?

Southwest Virginia Community College (SWCC) offers meaningful work, a collaborative campus environment, opportunities for professional growth, and a comprehensive benefits package that includes health insurance, retirement benefits through the Virginia Retirement System, paid leave, and other valuable state employee benefits.

The Infrastructure and Network Administrator provides leadership and operational oversight for the College’s technology infrastructure, network services, enterprise systems, and information security initiatives. This position is responsible for the planning, implementation, maintenance, and continuous improvement of the College’s server, network, virtualization, backup, and connectivity environments to ensure reliable, secure, and efficient technology services. Coordinates information security activities with the System Office, and leads the design and administration of enterprise technologies, including Active Directory, domain services, backup and recovery systems, surveillance platforms, certificates, and wide area network connectivity. The position ensures that technology infrastructure supports institutional goals, business continuity, cybersecurity requirements, and the evolving needs of students, faculty, and staff.

Job duties include:

• Serves as Institutional Information Security Officer and liaison with System Office
• Supervise Network Manager and Firewall support strategies.
• Administration of Milestone, Hik Vision, VEEAM Backup, Virtualization Technologies, Certificate Management, and Firewall systems.
• Oversee all Infrastructure and Network Administration to include server, switch, and router installation, configuration and management. Design and implement Active Directory & Domain Controller relationships to ensure business needs are met. Oversee all wiring and cable terminations to ensure connectivity. Ensure battery backup systems are installed and operational on all critical infrastructure.
• Maintain and oversee the college’s wireless network, access points and configurations to ensure the college’s business needs are met.
• Oversee all fiber connections and maintenance of WAN and LAN circuits.
• Other duties as assigned by supervisor

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Demonstrated experience of Information Technology concepts including networking technologies, fiber optics, cabling and termination, switch management (Cisco/Meraki), wireless LAN, Palo Alto Firewall, windows servers, virtualization technologies, subnetting, and VLANs
• Knowledge of enterprise network and infrastructure administration.
• Knowledge of fiber optics and connections.
• Knowledge of cybersecurity principles and risk management practices.
• Skill in server, virtualization, backup, and disaster recovery administration.
• Skill in Active Directory, identity management, and enterprise systems administration.
• Skill in planning and managing complex technology projects.
• Skill in supervising and developing technical staff.
• Ability to analyze and resolve complex technical issues.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Ability to ensure the reliability, security, and continuity of enterprise technology services.
• Ability to work from heights and confined spaces

Additional Considerations

• Bachelor’s degree or higher in Computer Science or Information Technology related field with an emphasis in networking.
• Industry Credentials/Professional certifications

Operation of a State Vehicle Yes Supervises Employees Yes Required Travel

Travel is required.

Posting Detail Information

Posting Number CLS_4756P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 09/18/2026 Job Close Date 10/09/2026 Open Until Filled No Agency Website www.sw.edu Contact Name Human Resources Email hr@sw.edu Phone Number 276-964-7339 Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

To be considered for this position, you must complete the full state application. Please visit www.jobs.vccs.edu to apply.

Additional Information

For more information, please see the Opportunity Profile.

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/101449