Job Description

About the role

Bestway Group is undergoing a major digital transformation. We are looking for an experienced Infrastructure and Network Manager to stabilize our core foundations and act as the bridge between our legacy on-prem systems and our modern Azure cloud environment.

As the Infrastructure and Network Manager, you will be the "Guardian of Stability." You will oversee the daily operations of our physical and virtual infrastructure, ensuring 24/7 continuity. You will lead a dedicated team to remediate technical debt, harden our security posture, and implement automated operational guardrails.

About Bestway

Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East

Key Responsibilities

Operational Excellence & Stability

• Own the day-to-day operations of Bestway’s core infrastructure, including Data Centers, LAN/WAN, Wi-Fi, and server environments.
• Establish and enforce robust SOPs (Standard Operating Procedures) for backups, disaster recovery, patching, and hardware lifecycles.
• Maintain the critical connectivity between our AS/400 (iSeries) core and our modern application layer.

• Oversee internal security monitoring and coordinate with external SOC/MDR partners.

Leadership & Vendor Management

• Lead and mentor the existing Infrastructure and network team
• Act as the primary point of contact for ISPs, hardware vendors, and Managed Service Providers (MSPs).
• Budget management for infrastructure spend and hardware procurement.

Required Skills & Experience

• 10+ years in IT Infrastructure management, ideally within a large-scale retail or wholesale environment.
• Deep knowledge of TCP/IP, Routing, Switching, Firewalls, and Azure Networking (ExpressRoute/VPN).
• Proficiency in Windows/Linux Server management and Virtualization (VMware/Hyper-V). Familiarity with AS/400 (iSeries) connectivity is a significant advantage.
• Hands-on experience with Microsoft Azure (IaaS and PaaS).
• Proven ability to manage technical teams and handle high-pressure incident response. Investigate incidents and problems, perform root cause analysis, and support service restoration in line with agreed service levels and major incident processes
• Strong communication skills, documentation standards, and the ability to work effectively with technical teams, service desk colleagues, suppliers, and business stakeholders.
• Familiarity with IT service management disciplines including Jira, SLA management, incident management, problem management, and CAB processes
• Strong hands-on experience with Active Directory and dependencies e.g. Group Policy, DNS, AD Sites and Services
• Working style the role suits a proactive engineer who is comfortable balancing BAU support, platform improvement, project delivery, governance activity, and third-party coordination. The successful candidate should be able to work methodically, document effectively, and contribute to a service culture built around operational ownership, knowledge sharing, and continuous improvement.

Benefits:

• Competitive salary
• Pension
• 22 days annual leave plus the option to buy additional days
• Life Assurance
• Private Medical
• Onsite parking

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.

If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.