Sabenza IT

Infrastructure Account Manager

Sabenza IT  •  South Africa (Onsite)  •  1 month ago
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Job Description


The Account Manager is responsible for nurturing and
maintaining customer relationships to ensure customer satisfaction and
adherence to the requirements. Furthermore, the Account Manager will be responsible
for retaining clients, providing continuous support and working with the team
to ensure that the key deliverables are achieved.


Requirements


  • A degree in Business Administration, Marketing, Sales,
    Communications, or a related field

  • 3 + years of experience in managing accounts/ sales for Data Centre
    and facilities infrastructure (Electrical, Mechanical, Civils), Integrated
    Security and electronic services (IP Surveillance, Access Control, Analytics,
    BMS), Structured Cabling (Copper, Fibre, Electrical).

  • Providing clients with accurate and detailed product
    information.

  • Training clients around the usage and benefits of the
    products or service.

  • Building and maintaining a close relationship with the
    relevant OEMs.

  • Proficiency with CRM systems (Willingness to learn a new
    CRM and ensure that it is updated on a daily basis)

  • Reporting, accurate forecasting, great admin skills and analyzing

  • Achieving or exceeding assigned targets.

  • Monitoring account performance and developing action
    plans for improvement.

  • Providing accurate forecasts and reports.

  • Negotiating contracts, pricing, and terms with customers.

  • Ensuring mutually beneficial agreements are implemented.
Sabenza IT

About Sabenza IT

Sabenza iT Recruitment is a Level 2 BBBEE company with more than 23 years of expertise in Information Technology recruitment. Our team comprises 20 recruiters dedicated to providing top-notch services in recruiting for sectors such as SAP, IT Developers, and IT Security, among others. Sabenza iT is proud to be a wholly South African-owned company.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Natal, Cape Town, Gauteng, ZA
Year Founded
2013
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