Science and Engineering Services, LLC

Information Technology Technician II

Science and Engineering Services, LLC  •  Huntsville, AL (Onsite)  •  2 days ago
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Job Description

Overview

The Information Technology (IT) Technician provides the first level of support to users of SES IT equipment located onsite and offsite.

Responsibilities

  • Good customer service skills
  • Clear and concise communication skills
  • Possesses basic knowledge of IT industry practices and standards
  • Working under close supervision, assists with solving routine problems identified to the Help Desk
  • Install Windows OS, drivers and applications to bare metal systems in preparation for SES configurations to be applied
  • Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel
  • Diagnose, isolate, and correct problems to component level to restore system's functions
  • Communicates with users and other technicians to ensure problems are resolved in a timely manner
  • Updates required documentation in according to SES practice or procedure
  • Other duties as assigned

Qualifications

Education

  • Associate Degree in computer related field

Experience

  • at least 2 years IT support experience preferred
Science and Engineering Services, LLC

About Science and Engineering Services, LLC

Established in 1988 as a small business, SES’s fundamental strength is taking basic scientific concepts through engineering prototypes to full rate production through a lean enterprise approach. SES possesses a full range of science and engineering talent, hardware and software technologies and the requisite flexible production capabilities enabling rapid development of sensor products for global customers, both commercial and government.

SES R&D Laboratory are located in Columbia, MD in a state of the art 32,000 sq. ft. facility. Manufacturing Operations are located in Huntsville, AL, occupying 800,000 sq. ft. for manufacturing and integration, and an additional 68,000 sq. ft. of hanger space at Huntsville International Airport. SES also has facilities in Pax River, MD. and Warner Robins, GA.

SES is fully ISO 9001:2008/AS9100 Rev C and AS9110 Rev B registered. ISO 9001:2008 represents a model for Quality Assurance in Design, Development, Production, Installation and Servicing. AS9110 represents a well-defined Quality System for the design, fabrication and assembly of devices for aircraft, weapon systems and commercial applications. Furthermore, SES is FAA Part 145 Certified (Bell 206 & 407) and has on-site DCMA Oversight. SES earned the following recognitions from DCMA for our systems: DCMA Approved Purchasing System, DCMA Approved Property Management System and SES was recognized as a DCMA Green Low Risk Company.

Preferred Supplier Status

SES has also been awarded the preferred supplier certification from Boeing Corporation, Northrup Grumman, and L3 Communications. The preferred supplier certification is an achievement based on SES meeting an overall Bronze level certification for Business Processes, Silver Level for Delivery performance and bronze level for SPC.

Industry
Aviation & Aerospace
Company Size
501-1,000 employees
Headquarters
Huntsville, Alabama
Year Founded
1988
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