Department - Assessor
Job Classification: 5282 - Information Technology Support Engineer
Salary Grade: 15
Hiring Range: $72,009 - $86,403 Annually
Pay Range: $72,009 - $100,817 Annually
The Pima County Assessor’s Office is seeking an Information Technology Support Engineer. In this role, you will lead and participate in the installation, configuration, troubleshooting and maintenance of the computing and/or communications systems within the Assessor's Office.
As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.
Bachelor's degree from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely-related field as determined by the department head at the time of recruitment AND four years of work experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
Associate's degree from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely-related field as determined by department head at the time of recruitment AND six years of work experience in information technology including four years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
(Relevant experience and/or education from an accredited college or university may be substituted.)
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Licenses and Certificates: Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to maintain the required licensure shall be grounds for termination.
Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Pima County determines whether a position is eligible for visa sponsorship at the time of recruitment. Eligibility is based on the requirements of the position and applicable laws and regulations. Not all positions with Pima County are eligible for visa sponsorship. The Assessor's Office is unable to provide visa sponsorship for this position.
Physical/Sensory Requirements: Will need to visually analyze network diagrams, read technical documentation, and interpret data and may also need to listen to audio signals or use specialized equipment to test and troubleshoot communication systems. May need to wear personal protective equipment (PPE) and follow safety procedures to ensure the individual’s safety and the safety of others. Will require the ability to identify industry standard color-coding of electrical wiring and components. Will require lifting equipment up to 50lbs.
Working Conditions: Will work in an office environment. Will work with various equipment and tools such as computers, laptops, telephones, network analyzers, testing devices, and software applications. Will need to work in the field, this can involve working outdoors, climbing ladders, under desks and physically connecting cables or equipment. Will need to travel to different locations, including client sites, project sites.
EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
We A.R.E. Pima County. Accountable, Respectful, and Ethical. Our team supports a vibrant community of 1M+ residents across 50+ departments, driven by these core values. At Pima County, we don’t just offer jobs, we offer long-term careers grounded in purpose and impact.
Our employees play a role in shaping life in southern Arizona, from public health and infrastructure to parks, libraries, animal care, and more. In return, we support our employee's growth with medical and retirement benefits, paid leave, and professional development opportunities designed to help you thrive.
If you’re looking for more than a job, a place where your work matters and your career can grow, Pima County is where you belong.
