Job Description

Posting number: 061267

Department: Various Departments

Job classification: INFORMATION TECHNOLOGY SPECIALIST I

Posting type: Open

Categories: IT and Computers, Professional

Summary

THIS JOB POSTING WILL CLOSE ONCE 50 APPLICATIONS ARE RECEIVED OR ON SEPTEMBER 26, 2026, 11:59 P.M., HAWAII STANDARD TIME (HST), WHICHEVER IS SOONER.

Nameplate for the Department of Information Technology featuring neon blue decorative lines and numbers that fade to black

"Transforming Technology, One Solution at a Time."

The Department of Information Technology (DIT) is seeking to fill a vacant Information Technology (IT) Specialist I position in Honolulu. Under the supervision of a Data Processing Program Manager or Senior Systems Analyst, this position provides greater IT support for a large agency or cluster of smaller agencies.

What You Will Do

• Gather and analyze general information concerning requirements contained in system application plans; plan and conduct system surveys of departmental functions to determine the feasibility of applying automation methodologies.
• Conduct studies to obtain factual, historical, and statistical data relating to work flow, work measurement, time distribution, organizational and functional relationships and other types of data needed by an agency to carry out its functions.
• Initiate formal documentations to effect changes in systems, network, cabling, electrical, security, and equipment configuration.
• Provide analysis and programming support; conduct tests and end-user training.
• Perform other related duties as assigned.

Logo for the Board of Water Supply

The Honolulu Board of Water Supply (BWS) is also looking to fill a vacant IT Specialist I position in Honolulu. Under the supervision of a Senior Systems Analyst, this position assists with the analysis, design, development, implementation, maintenance, and support of BWS enterprise systems.

What You Will Do

• Troubleshoot and resolve first level issues/defects and provide support services to users.
• Analyze report requirements, develop database query scripts, test data for test scripts, and process data to produce comprehensive and accurate results.
• Document and update business process and procedures and prepare training materials.
• Assist with developing software modules, extensions, and enhancements; develop end-user documentation and materials.
• Perform other related duties as assigned.

Career Progression

• An IT Specialist I may progress upward to the IT Specialist III level.
• Opportunity to progress up the career ladder and/or qualify for other higher-level positions will depend on satisfactory work experience and demonstration of applicable knowledge and skills.
• Opportunity to compete for promotion to supervisory levels is also available.

Class TitleSalary RangeCurrent PayIT Specialist ISR-20$4,961IT Specialist IISR-22$5,369IT Specialist IIISR-24$6,043IT Specialist IV (supervisory)SR-26$6,535IT Specialist V (supervisory)SR-28$7,351

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.

Apply today and take the first step toward a lasting career!

Examples of duties

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:

• use a valid e-mail account;
• verify your e-mail address is entered correctly on your GovernmentJobs account;
• are subscribed to email notices;
• check your spam folders; and
• add infoneogov@honolulu.gov and info@governmentjobs.com to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

Qualifications

At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

EDUCATION REQUIREMENT:

Equivalent to graduation from an accredited college or university with major work in computer science, public or business administration, accounting, mathematics or a related field.

Substitution: Work experience may be substituted for the Bachelor's degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a Bachelor’s degree.

For example:

1. Four (4) years of professional work experience, in any occupation, may substitute for a general bachelor's degree.
2. Four (4) years of general work experience (does not need to be professional level experience) in computer science, information technology, management information systems (MIS), or similar area may substitute for a general bachelor's degree.

Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

EXPERIENCE REQUIREMENT:

One (1) year of experience in the analysis of operating practices, methods and procedures, some of which shall have involved the conduct of feasibility studies and the analysis and design of information technology systems for the processing of data.

Applicable Skills Needed

Knowledge of:

• the principles and practices of public administration, organization, and management
• data processing systems analysis, design, and development
• the operation, characteristics, and capabilities of various types of information technology equipment
• research and statistical methods and techniques

Ability to:

• gather, analyze, correlate and evaluate facts, and make sound judgments
• determine feasibility of converting various manual work processes to automated technologies
• review organizational structures, work flow, and operating procedures and processes and integrate findings for IT processing purposes
• prepare clear and concise reports and guidelines
• work cooperatively with others

Substitution:

1. A Bachelor's degree in Information and Computer Science (ICS), Management Information Systems (MIS), or a Computer Science/Information Technology related field from an accredited four-year college or university may be substituted for six months of experience in the analysis of operating practices, methods, and procedures.
2. A Master's degree in Information and Computer Science (ICS), Management Information Systems (MIS), or a Computer Science/Information Technology related field from an accredited four-year college or university may be substituted for one year of experience in the analysis of operating practices, methods, and procedures.

Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

Supplemental information

If you qualify for the position, your name will be eligible for consideration for the current vacancy/vacancies and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or you receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.