Broward County Government

Information Technology Specialist – Computer Aided Dispatch ( GIS Specialist)

Broward County Government  •  $87k - $139k/yr  •  Fort Lauderdale, FL (Onsite)  •  2 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Posting number: 1414672

Department: RESC ORCT Reg Pub Safe Applic

Job classification: INFORMATION TECHNOLOGY SPECIALIST

Posting type: External

Categories: Public Safety, 911 Telecommunications

The Broward County Board of County Commissioners is seeking qualified candidates for our Information Technology Specialist CAD GIS-Specialist position

2026 Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High-Deductible Health Plan – bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2,000 Annually

Consumer Driven Health Plan – bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation County matches up to $2,000 a year



The GIS Specialist – Computer Aided Dispatch (CAD) serves as a key technical resource supporting mission-critical geographic information systems and applications used to support the operation of Broward County’s Public Safety E911 Answering Points (PSAP) and CAD system with 99.999% reliability and uptime. This position is responsible for the creation, maintenance, validation, analysis, and distribution of geographic data supporting CAD, Next Generation 911 (NG911), Fire and Law Records Management Systems, and other public safety applications. GIS for CAD requires specialized knowledge of emergency response geography, address validation, CAD boundaries, routing networks, emergency service assignments, and the integration of multiple local, regional, state, and federal data sources. Accuracy, timeliness, and reliability of these datasets are essential to ensuring that 911 calls for service are geographically located and dispatched to the appropriate public safety resources. The position works closely with County GIS, the Property Appraiser, municipalities, law enforcement and fire agencies, E911 personnel, transportation agencies, the United States Postal Service, and public safety technology vendors to maintain highly accurate and operationally reliable geographic data. This position also serves as a critical institutional knowledge resource for Public Safety GIS and CAD operations. The role requires the ability to document processes and provide subject matter expertise to support continuity of mission-critical services.

General Description

Manages large scale information technology projects.

Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.

Minimum Education and Experience Requirements

Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including experience supporting GIS data with the public safety CAD environment or closely related experience.

Special Certifications and Licenses

None.

Preferences:

Two (2) years’ experience working in a position of or supporting Public Safety Emergency Services or 911 operations
ESRI Certifications (ArcGIS Pro Foundation, Professional, Enterprise Administration Professional, or closely related)
Project Management Certificates (PMP, PgMP, Project +, or closely related field)
Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt)
Experience with performing research, data analysis, and feasibility studies for submission of technical and management reports
Presentation or Training Skills in Mission Critical Public Safety Services and Applications
Experience with managing complex and sophisticated mission critical projects
Technical Writing or Documentation Skills
Experience with leading continuous improvement programs related to public safety applications
Experience with GIS data automation, scripting, databases, or SQL

Examples of duties

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

• Provides high-level technical expertise and project management direction of multiple large scale information technology initiatives including technological research, analysis, design, development, and implementation of projects.

• Reviews County-wide information technology strategic direction, recommends approaches for incorporation of the emerging technologies when appropriate, and implements the approved approach.

• Reviews programming techniques and recommends information technology solutions, enhancement plans, and related cost-benefit comparisons.

• Supervises professional and technical personnel in assigned work teams or sections.

• Plans, organizes and implements approved emerging technologies.

• Administers County-wide technological specialty functions.

• Performs project management responsibilities for large scale complex information technology projects.

• Reviews systems designs, development of applications, and documentation for accuracy, timeliness, and adherence to departmental standards.

• Documentation of deployment, security, quality assurance, change controls, and compliance.

• Public Safety GIS Data Management - supports and maintains geographic information used to locate emergency 911 calls, determine appropriate responding jurisdictions and resources, route emergency units, and support the operational functions of law enforcement and fire rescue agencies in accordance with public safety operational requirements and established GIS standards

• Emergency Planning: Creates, maintains, updates, validates, and quality-controls geographic datasets supporting public safety applications to include CAD, Next Generation 911, Fire Records Management Systems, and Law Records Management Systems

• Vendor Communications: Investigation, diagnosis and reporting of application bugs, beta testing, system maintenance, system configuration, system upgrades

• Internal Systems Administration: Advanced troubleshooting, creation of geographical data packages, identification of database inconsistencies, documentation and implementation of corrective actions, and dataset maintenance affecting geographic components of public safety applications.

• Reconciles Automatic Number Identification/Automatic Location Identification (ANI/ALI) telephone data with regional geographic data to maintain a minimum 99.95% match rate.

• GIS Related Technologies: ESRI ArcPro, Extensis GeoViewer/GeoExpress, Deccan International

• Remote Access Technologies: Secure Access VPN, Endpoint Central, Citrix, Omnissa Horizon

• Customer Communications: Provide 24/7 on-call support, engage stakeholders for incident progress, impending changes, outages, feature/functionality review, and proactive system enhancements
• Experience supporting GIS data within a public safety CAD environment.

• Experience with E911/NG911 geographic data and addressing.

• Experience developing or maintaining emergency response routing networks, municipal addressing, and annexation data.

• Experience integrating GIS data from multiple governmental and authoritative sources.

• Experience with public safety CAD, records management, or mobile mapping systems.

• Experience with data quality assurance and validation processes for mission-critical applications.

• Experience processing aerial imagery and preparing imagery for CAD or mobile applications.

• Experience with the principles, methods, and procedures of modern police, fire, and medical services

• Experience with disaster recovery procedures

• Knowledge of Geographic Information Systems (GIS) principles, practices, databases, spatial analysis, cartography, and geospatial data management.

• Advanced software application knowledge to include installation, configuration, troubleshooting, and hardware components

• Experience with continuous patch management, application/system maintenance, and debugging processes

• Fluency with Microsoft Office Applications Word, Excel, Outlook, Teams, and PowerPoint

Performs related work as assigned.

Competencies
  • Tech Savvy
    Anticipates and adopts innovations in business-building digital and technology applications. Is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.
  • Manages Complexity
    Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
  • Action Oriented
    Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities.
  • Plans and Aligns
    Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
  • Optimizes Work Processes
    Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
  • Courage
    Steps up to address difficult issues, saying what needs to be said. Shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.
  • Self-Development
    Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates a strong commitment to development by regularly practicing and applying new knowledge and skills; is quick to share new learning with others. Creates a thorough, detailed development plan.

Qualifications

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

Supplemental information

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies©.

  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Customer focus: Building strong customer relationships and delivering customer-centric solutions.
  • Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright © 2025 Korn Ferry. ALL RIGHTS RESERVED

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Broward County Government

About Broward County Government

The business of Broward County Government is to deliver cost-effective and collaborative services to enhance and promote the quality of life for our residents, businesses and visitors.

Vision and Goal Statements

Broward County is a diverse, vibrant, urban community with parks, beaches, and green space. Broward has something for everyone. Positioned at the center of Southeast Florida, we are environmentally and economically sustainable and a gateway to the international marketplace. Broward County is a regional body working together with government partners and stakeholders to achieve common goals. We are home to innovation and a great place to live, work, play, and visit.

Headquarters

115 S. Andrews Ave., Room 421

Fort Lauderdale, FL 33301

Company Size

5,500 - 6,500 employees

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Fort Lauderdale, FL
Year Founded
1915
Social Media