Essense of Australia is an international bridal wholesaler with key offices based in Lenexa, Kansas, Perth, Australia, and Zug, Switzerland. Our organization also operates in the United Kingdom, Europe, Canada, and New Zealand. We have been a global leader in bridal fashion for over 20 years and our designs are currently sold in nearly 1,000 stores worldwide. With innovative designs and a strong customer service approach, Essense of Australia is a dynamic company that rewards excellence, drive, and collaboration.
We have an exciting opportunity for a bright and service-minded IT Specialist with an agile and solution-focused approach to join our global IT team. The successful candidate will pair their spark, charm, and empathy with a responsive and professional demeanor to offer exceptional IT support and customer service to staff within the business. This position reports to the Associate Director of IT and is part of the team responsible for providing outstanding technical support to the business.
Our ideal candidate will have hands-on help desk or technical user support experience as well as being a team player with a sense of fun. We are looking for someone with a solution-focused approach and the ability to creatively handle both basic and complex user issues. We want someone with the ability to demonstrate sound judgment, use resources wisely, and know when to ask for advice or escalate matters to more senior team members. Our ideal candidate will understand that their priority is to get their colleague up and running quickly. Most importantly, individuals in this role must have a passion for customer service, be driven to attain positive results, and have a team-centered mentality.
The ideal candidate will possess at least 3 years of general IT support experience (help desk, Microsoft AD/Server administration, and network administration). Experience supporting executives is highly preferred. Working closely with the global IT team, the candidate must be able to document and support all work activities and be willing to proactively seek out and present solutions to chronic support issues. Above all the ideal candidate must be approachable, structured in nature, enjoy technology and thrive in a dynamic, team-oriented work environment.
Essense of Australia is a company with heart. We value creativity, innovation, and dedication, and we’re looking for someone who shares our passion for delivering exceptional bridal fashion to brides and partners alike. In return for your skills, we offer you the opportunity to join an international industry leader and be part of a creative and collaborative culture that empowers its people and promotes teamwork. We recognize and reward excellence, innovation, and loyalty. As such, we provide competitive salaries and a comprehensive benefits package. If you have the skills, spark and drive to help us further our growth, please go to https://www.essensedesigns.com/careers/ and follow the prompts to submit your cover letter addressing the above criteria along with a resume and salary expectations.
Join Essense of Australia and be part of a passionate team dedicated to helping brides around the world find their dream wedding gowns. If you're ready to make an impact and drive success in a global bridal fashion powerhouse, apply now and let's shape the future of bridal together!
Essense of Australia is a leading international bridal gown design house and wholesaler that creates and manufactures award-winning wedding dresses for independent bridal retailers throughout the world under labels Stella York, All Who Wander, Essense of Australia and Martina Liana, as well as private label collection, Oxford Street, and bridesmaid label, Sorella Vita.
The Essense of Australia journey began nearly 30 years ago as a shared adventure that took place when co-owners Wayne and Martine Harris met and grew to become the worldwide industry leader that is Essense of Australia and its family of brands.
Partners in life and in business, their shared dream grew into a global bridal company blending Wayne’s talent for business and Martine’s experience in bridal design. Ever since, the Harris’ have changed the way the bridal industry approaches and values the relationship between designers, retailers and brides.
Innovative design combined with a passion for delivering an exceptional experience has propelled Essense of Australia forward as a world-renowned company, allowing its international team to flourish in an environment that encourages living one’s best professional and personal life. Now employing more than 400 team members worldwide, the Essense team is truly valued as the heart of its growing success as a global company.
The company’s Lenexa, Kansas office serves as northern hemisphere headquarters and showroom, while its office in Perth, WA, Australia serves as the southern hemisphere headquarters and showroom. Additional offices located in the UK, Switzerland, the Netherlands and Canada help complete the Essense global footprint.
The Essense of Australia family of brands can be found at more than 1,200 retailers worldwide, including the US, Canada, UK, Australia, New Zealand and throughout Europe.
For more information about Essense of Australia and available positions, please visit www.essensedesigns.com/careers.
