Job Description

An Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology.

Education:

Associate or Bachelor's degree in a computer-related field with 3 years of related experience.

Minimum Years of Experience: 3 years in related experience

Certifications (Optional):

CompTIA Network+ (Plus)

Required Technologies Experience:

Microsoft Office

Firewall configuration, management, and monitoring

Antivirus configuration, management, and monitoring

Security alerts monitoring

Security hardening

VPN & Policies configuration and maintenance

WAN maintenance and monitoring

Firmware updates, hotfixes, patches, and related apps

Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration

VMWare / Hyper-V virtual environment

Microsoft Server 2016, 2019, and 2022

Windows OS (Windows, 10 & 11)

Microsoft Office 2016, 2019 and 36

Equipment inventory management

Ticketing system

Interpersonal Skills:

Good verbal and writing communication skills

Good teamwork player

Proficiency in English

Fast learner

Positive attitude

Availability to work after hours

Work under pressure

Proactive