Job Description

Job Location Fukai Toyotetsu Indiana Corporation - Jamestown, IN 46147 Position Type Full Time Job Shift First Job Category Information Technology

This position is responsible for imaging, deploying, and managing FTIC’s computing inventory as well as providing local and remote helpdesk support.

Position Responsibilities include the following: (other duties may be assigned)

• Managing and tracking computer and mobile device inventory
• Imaging and deploying computer and mobile device inventory
• Providing local and remote helpdesk support for hardware, software, and enterprise applications
• Maintaining quality service by following organizational standards
• Maintaining technical knowledge by attending educational workshops and reviewing publications
• Contributing to team efforts by accomplishing related results as needed

Qualifications

Qualifications / Requirements

• Computer hardware or software related certification a plus
• Basic networking knowledge (TCP/IP, DHCP, DNS, VLAN fundamentals)
• Understanding of Active Directory basics (user accounts, passwords, group membership)
• Familiarity with PC imaging / deployment tools
• Basic troubleshooting of printers, mobile devices, and handheld scanners
• Experience with service desk or ticketing systems
• Understanding of cybersecurity fundamentals (phishing awareness, safe handling of credentials)
• Microsoft Operating Systems
• Some college or experience preferred.