Job Description

Posting number: 2026-00131-LG

Department: Finance

Division: IT

Job classification: Information Technology Manager

Posting type: Open

Categories: IT and Computers, Management

Summary

The Information Technology (IT) Manager provides strategic vision and leadership for the City's technology operations, ensuring technology supports organizational priorities and advances the City's strategic goals. This position serves as a trusted partner and internal consultant to City departments, translating business needs into secure, effective, and customer-focused technology solutions.

The IT Manager oversees daily operations, leads technology planning and project implementation, and prioritizes security to protect the City's systems, data, and infrastructure. This position directly supervises and develops a team of IT professionals, including the IT Supervisor, Network Engineer, ERP Systems Administrator, and Applications Analyst, fostering collaboration, accountability, and continuous improvement.

The ideal candidate brings strong technical expertise, demonstrated leadership and project management skills, and a commitment to delivering exceptional customer service, preferably in a government or public-sector environment.

Examples of duties

1. Performs strategic planning for the division, identifies emerging technology opportunities, establishes priorities, and reports on outcomes and performance metrics.
2. Manages the IT divisions project portfolio including sponsorship, prioritization, planning, scoping, tasks, resource allocation and communication.
3. Manages and provides technical leadership and oversight of the city's network, cybersecurity, applications, and service desk, ensuring reliable and responsive technology services
4. Coordinates with the leadership team in developing strategic business plans and operating policies.
5. Oversees the City's Cybersecurity initiatives and technical Audit requirements.
6. Oversees the development and compliance of the City's technology policies.
7. Prepares and oversees the City's technology budget and technology capital equipment plan.
8. Evaluates and approves technology vendor contracts within delegated authority and established city policies
9. Evaluates and approves technology hardware and software purchases within delegated authority and established city policies.
10. Oversees the city's technology training initiatives.
11. Prepares communications and presentations for Council.
12. Designs and implements special projects.
13. Works flexible hours to attend evening and weekend meetings and events, as needed.
14. Performs other duties as assigned.

Qualifications

Education

Bachelor's degree in computer information systems or closely related field.

Experience

Seven (7) years of progressively responsible information technology experience, of which three (3) years are supervisory or management experience.

Licenses/Certifications

• Valid driver’s license.
• Completion of required BCA/CJIS security awareness training in accordance with applicable requirements within 6 months of hire.
• Completion of required BCA Local Agency Security Officer training and designation within 6 months of hire.
• Ability to obtain additional security certification or designations as required by assigned responsibilities.

Equivalency

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Knowledge, Skills, and Abilities

• Demonstrated ability to lead, supervise, develop, and evaluate technical staff, establish performance expectations, and promote accountability.
• Demonstrated technical knowledge of information technology systems including network infrastructure, cybersecurity, business applications, and systems integration.
• Ability to develop strategic technology plans, evaluate emerging technologies, and align technology initiatives with the City’s organizational priorities.
• Ability to serve as a strategic partner to City departments, understand business needs, evaluate technology solutions, and implementation.
• Ability to effectively plan, prioritize, and oversee technology projects.
• Knowledge of cybersecurity principles, information security practices, technology governance, and applicable regulatory requirements.
• Ability to manage competing priorities, exercise sound judgment, resolve problems, and deliver results within available resources.
• Knowledge of budgeting, financial management, and long-term capital planning principles.
• Experience evaluating technology hardware, software, vendor services, and contracts.
• Ability to develop, implement, and oversee technology policies and procedures.
• Demonstrated commitment to responsive, collaborative, and solution-oriented customer service.
• Ability to build and maintain effective working relationships with employees, department leadership, and vendors.
• Ability to communicate complex technical information clearly and effectively to technical and nontechnical audiences, verbally and in writing.
• Ability to lead organizational change, encourage innovation, and support the effective adoption of new technologies.
• Knowledge of municipal government operations and the role of information technology in supporting public service.
• Proven ability and demonstrated commitment to an inclusive workplace related to racial equity, diversity, and inclusion.
• Proficiency in Microsoft Office software programs and applications.
• Ability to embrace and promote a culture of continuous improvement, innovation, and efficiency.

Desired Qualifications

• Formal project management experience.
• Previous experience in strategic planning and implementation.
• Experience working with people from various cultural, socioeconomic, racial, and ethnic backgrounds.
• Fluency in Spanish, Hmong, Russian, Somali, Lao or Vietnamese language(s).

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully and safely perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to fully and safely perform the essential duties.

• Core business hours are set by departments based on operational needs. Alternative schedules can be arranged but must comply with the City’s Alternative Work Arrangement policy.
• Monday – Friday, normal office hours with occasional weekend, evening and on-call work. Some travel occasionally to other locations.
• Prolonged periods of standing, bending, sitting, stooping, kneeling, climbing
• Office environment; exposure to computer screens; working closely with others, frequent interruptions.
• Must be able to lift and carry or otherwise move 10 to 50 pounds regularly/occasionally.

Brooklyn Park is a thriving northwestern suburb of Minneapolis and the sixth largest city in the state with over 86,000 residents and 30,000 jobs. As the 11th fastest growing city in Minnesota, the city has become even more vibrant because of our remarkable racial and cultural diversity. Sixty-four percent of residents are people of color, 22 percent are foreign-born, and more than a quarter speak a language other than English at home.

Our Vision, Values, and Goals