Job Description

About FGC+

#SparkSuccess at FGC+!

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.

About the Job:

FGC+ is looking for motivated and tech-savvy Information Technology Interns who are eager to gain hands-on experience in a fast-paced and collaborative work environment. The IT Intern will support the IT team in maintaining hardware, software, systems, and technical operations while learning industry best practices in IT support and administration.

This internship is ideal for students who are passionate about technology, troubleshooting, systems support, and continuous learning.

What You'll Do:

• Assist in providing technical support to employees for hardware, software, and network-related concerns
• Help install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment
• Support user account creation, password resets, and access management
• Assist in monitoring and maintaining company systems, devices, and IT inventory
• Help document IT procedures, troubleshooting guides, and technical reports
• Coordinate with team members regarding IT tickets and technical concerns
• Perform basic system testing, software updates, and routine maintenance tasks
• Support the implementation of IT projects and process improvements
• Ensure compliance with company IT policies and data security standards
• Perform other administrative and technical tasks assigned by the IT team

What You'll Bring:

• Currently pursuing a degree in Information Technology, Computer Science, Computer Engineering, or related field
• Must be eligible for internship/OJT required by the school
• Basic knowledge of computer hardware, software, networking, and troubleshooting
• Familiarity with Microsoft Office and Google Workspace is an advantage
• Strong problem-solving and analytical skills
• Willingness to learn and adapt in a dynamic environment
• Good communication and interpersonal skills
• Detail-oriented, organized, and proactive
• Ability to work independently and collaboratively within a team

What we have to offer:

• Real-world IT support and operations experience
• Exposure to corporate IT systems and processes
• Mentorship from experienced IT professionals
• Opportunity to enhance technical and professional skills
• Collaborative and supportive work environment
• Potential career opportunities within FGC+

A million possibilities are waiting to be ignited. Click "Apply Now"!